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Hilton St. Louis Airport Hotel Reviews, Berkeley

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All 13 Berkeley hotels

Hilton St. Louis Airport

3.5 of 5
10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
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Ranked #3 of 13 hotels in Berkeley
3.5 of 5 stars 311 Reviews
135 traveller photos
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311 reviews from our community

Traveller rating
    90
    87
    69
    32
    33
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Families
41
 
Couples
51
 
Solo
36
 
Business
126
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Saint Charles, Missouri
1 review
“Great Hotel for Dinners or Socials”
5 of 5 stars Reviewed 20 May 2013 NEW

We hosted a social at the Hilton Airport hotel and were very pleased with the results. The banquet staff and the set up was superb! The room was set up very nicely, as were our tables and the seating we requested. The food presentation was wonderful; the food was so delicious. The hot food was hot and the cold food... More

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
23 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. After reading your comments I am very pleased especially to the service you received from not only the team by Jenna and Alan. We are so proud of the group of team members that we have at that hotel and they... More

St. Augustine FL
Top Contributor
282 reviews 282 reviews
55 hotel reviews
Reviews in 98 cities Reviews in 98 cities
91 helpful votes 91 helpful votes
“Nice over night stay”
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed here on a trip while traveling in the Midwest. The hotel was clean and the staff was friendly. My king bed was comfy and the room was clean. They have a club on the top floor that offers light appetizers and drinks for a fee (for gold and diamond member). My only complaint was that the water pressure was... More

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
20 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I am so happy you enjoyed our hotel and our friendly staff. In regards to water pressure, we will look into and address since that should not have occurred. I want to thank you for your business as I do realize... More

Rancho Santa Margarita, California
1 review
“Pretty bad service!!!”
1 of 5 stars Reviewed 18 May 2013

I travel frequently, and have never given a bad review. However, the service at this Hilton is the worst ever! They seem to have cut their staff a bit too much... I'd suggest hiring additional help. Their restaurant/lounge is called the Constellation, which was way understaffed....

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
20 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I wish to express my sincere apology for the lack of accommodating service you have received especially in the lounge. I assure you that this is not indicative of the level of service and quality we strive to provide to each... More

1 review
“Amazing”
5 of 5 stars Reviewed 17 May 2013 via mobile

This was an amazing stay! I'm a flight attendant and travel tons. I stayed here for pleasure and have never received better service. Taega at the front desk was amazing and the van driver (Oscar) was equally amazing. Those two made my stay awesome. They are both superb employees. The rooms are nice and updated. Perfect temp, unlike the marriott.... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
20 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I am very pleased to read your comments especially from someone that travels a lot. I am happy to read about the service you received from not only the team but by Taega and Oscar too. We are so proud of... More

Saint Louis, Missouri
1 review
“Great Meeting place”
5 of 5 stars Reviewed 16 May 2013

Rooms were very comfortable and clean. Meals were great, especially the cookies and pretzels!! Great customer service and meeting space. The only problem I had was room changes at last minute during the conference and couldn't get into the meeting rooms to setup before next event because of timing and space. I know better next time. Also, when I asked... More

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Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
17 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate you holding your meeting at the Hilton Airport and after reading your comments I am very pleased especially to the service you received along with the comfortable in your room and meeting room. Please know that your feedback is... More

A TripAdvisor Member
“Difficult”
3 of 5 stars Reviewed 15 May 2013

Too many stairs on the way to our room which seemed like it was in the next county. The room was good, the bed OK but we feel that if you book through Hotels.com or similar discount companies you are put in the most distant room. To add to the that we get no credit for booking with Hotels.com.

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Review collected in partnership with Hilton Hotels & Resorts

Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
20 May 2013

Dear Valued Guest, Thank you for your recent visit and your feedback about your stay at the Hilton St. Louis Airport. After reviewing your survey and Tripadvisor review I am pleased you enjoyed our hotel. Your feedback is extremely valuable to us since we strive for extreme satisfaction and anything less is unacceptable. I saw that a few of your... More

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“What a wonderful place.”
5 of 5 stars Reviewed 14 May 2013

We just returned from a MAAG reunion in St. Louis, MO. While there, we had the pleasure of staying at the Hilton Airport Hotel. Can't say enough about the hotel, and believe me, I am fussy about where I stay. The reservations were made by those in charge of the reunion, so we discovered this hotel purely by chance. Most... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
15 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. We are pleased to read your comments. It was our pleasure to service you and your reunion. I will be sharing your warm comments with the team because it means a lot. I want to thank you for your business as... More

Forest, Virginia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
“For overnight, its not bad!”
4 of 5 stars Reviewed 7 May 2013

This particular hotel is somewhat dated in parts of it. when I checked in recently for an overnight stay to catch an early flight out of St Louis airport, I was given a room in the older portion of this hotel, which I did not know of having never stayed here before, and I maintain "diamond" status with the Hilton... More

Was this review helpful? Yes
Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
8 May 2013

Dear valued guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I pleased you enjoyed our hotel and service. I apologize about your first rooms and I will look into and address the concerns you outlined. Please know that your feedback is extremely valuable to us and we will utilize your response... More

A TripAdvisor Member
“positive hotel experience”
5 of 5 stars Reviewed 7 May 2013

Very pleased with every aspect of our stay. Courteous staff, very clean, great food....will definitely return. Had booked a park and fly package which included free parking and breakfast with king bed. Terrific value all around.

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
15 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. We are pleased to read your comments and that you were pleased with every aspect of your stay. It was our pleasure to service you and I will be sharing your review with the team since we strive to ensure our... More

Burlington, United States
1 review
“Very Nice Hotel”
5 of 5 stars Reviewed 2 May 2013

The hotel was very nice and clean. The breakfast was fantastic if a little pricey. The only complaint I would have is that it took a while for the front desk to acknowledge me. The room I was in was very large and smelled very nice upon entering--not a cleaning product smell but a more homey smell. I stayed for... More

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

Ryan K, General Manager at Hilton St. Louis Airport, responded to this review
15 May 2013

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. We are pleased to read your feedback since is extremely valuable to us. We hope to be... More

 
 
Hilton St. Louis Airport
Hilton St. Louis Airport
3.5 of 5 stars 311 reviews
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Additional Information about Hilton St. Louis Airport

Also Known As:
Hilton St. Louis Airport Hotel
Hilton St. Louis Airport Hotel Berkeley
Hilton Hotel Saint Louis
Saint Louis Hilton
Hilton Saint Louis
Address: 10330 Natural Bridge Road, Berkeley, Saint Louis, MO 63134
Phone Number:
Region: United States > Missouri > Saint Louis > Berkeley
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Berkeley
Price range (per night): RM264 - 571
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton St. Louis Airport
10330 Natural Bridge Road
Berkeley, Saint Louis, MO 63134
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Dirty ventilation filter Suite 328 Incredibly large bathroom with many extra ammenities Indoor Pool Sitting area
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