I'm staying at the Hampton Inn for two weeks. I have been here a week already and cant say a bad thing about the place. Great staff and great breakfast selection. The hotel has a great shuttle bus service that is very usefull with top notch drivers. The rooms are clean, spacious and the beds are brilliant! I'm staying in...
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The entire staff loved the review of your recent stay at our hotel, as we shared it in morning meeting wtih them! The comments about clean rooms and great service is what we are all about. The location is fabulous, too, isn't it? This will soon be a shopping paradise, with the longest strip mall in the US across the...
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Wasn't expecting this.
The bad news first. The wi-fi is very fast but times out without constant use. That's it.
Everything esle is good to excellent. Well lit, spacious parking lot. Very good reception staff, pleasant and fast.
Very good large room with fridge, micro-wave, iron and board. Very comfortable bed. Well lit bathroom with good counter space. Strangely the...
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We cannot thank you enough for the great review of our hotel! Sorry about the WI-FI timing out without constant use, it is designed to do that for a number of user & security issues. Wow on the breakfast! Glad you enjoyed it, we think we have a variety of combinations that allows an extended-stay guest a fresh choice each...
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Nice breakfast. Clean rooms. Great service. Close the the Brick House which has a great menu and drink selection.
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We appreciate the great review. Thank you for staying with us, glad you enjoyed the free breakfast and the Brick House Tavern across the cul-du-sac! Come see us again when your travels take you through St. Louis/Chesterfield.
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This particular hotel set the bar high! Everyone from the Housekeepers, Shuttle Van Driver, Guest Service Agents and Maintenance personnel were extreme friendly and helpful. The Shuttle Van Driver informed me of the history of the area and recommended an excellent restaurant in the area as well. The atmosphere of the hotel reminded me of home. The personnel are very...
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You have described the spirit of hospitality! So happy we delivered on all levels for you. Our van driver, Chester, is exceptional is so many ways....most of all, guests just love him! He knows alot about the area, having worked in Chesterfield many years before his career with us. He is also a very humerous and generous ambassador for our...
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My trip was for business, but I would be willing to stay there for leisure as well. The hotel itself is great and the staff is very nice and friendly. The location of the hotel is perfect! It is a little bit outside the city of St. Louis, but has so many restaurants, grocery stores, department stores, a mall, and...
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We are ever so grateful for your wonderful review of our hotel. We are definitely in the heart of Chesterfield Valley with great shopping and restaurants. The courtyard with the pretty fountain gurgling and the lush, green plants is a nice respite for weary travelers, isn't it? Glad you enjoyed it and the rest of your stay with us and...
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Hi Bob,
I just wanted to take a minute to let you know how pleased I was with the service that your team provided for me at the Hampton Inn in Chesterfield off of McBride and Son Center Drive. I had a few dress shirts that were burnt when I removed them from the dryer. I wanted to let the...
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Thank you for going out of your way to let us know how pleased you were! We never, ever want a guest to walk away with a feeling we did not make it right with them. That is what our Hampton Guest Satisfaction is all about. And, in your situation, there was a need to go beyond the Guarantee and...
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My family traveled here for a weekend getaway. We did not want to stay in St. Louis but wanted to be close enough to avoid a hassle. The hotel was in a great location...near many very yummy restaurants and a great mall with an IMAX theater. We booked the 1 bedroom suite with a whirlpool. The room was clean and...
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Thank you so much for the generous review of your hotel experience with us. We are sorry only one person was on duty. There was definitely a better way she could have handled her service to you and we will give her the appropriate coaching when she arrives today. Your specific feedback is very appreciated, it allows us a chance...
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We have stayed at most of the hotels in the Chesterfield, MO area and have returned to the Hampton Hotel and Suites because it is the best value, cleanest and has the most attentive staff. The rooms are spacious and there were 4 bath/hand towel sets in the bathroom. The breakfast was a cut above the usual Hampton fare and...
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Thank you for taking the time to put a great review of your experience with our hotel! It is very appreciated. We feel we offer a wonderful value in Chesterfield, too. Being right across the street from numerous restaurants and shopping makes the location even better! Join us on Tuesday evenings from 5-7 p.m. for the Guest Appreciation Reception. We...
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My company booked me into this hotel in October 2011. (I'm catching up on my hotel reviews.) The staff was great. The hotel was clean. However, I can't remember when I've stayed in a hotel with a more uncomfortable bed. I didn't go to sleep at all that night. My stay happened during the playoffs, so there were no other...
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We want to make it right for every guest, every time and create a Hampton-Fan-for-Life! We apologize for the uncomfortable bed and the subsequent loss of sleep. At Hampton we offer an unconditional 100% Satisfaction Guarantee. If you are not satisfied, we don't expect you to pay. If you will contact me at peggy.messmer@hilton.com or call me at 636-530-0770, we...
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Great medium price hotel we'll located surrounded by many restaurants and great shopping close by.
Rooms are clean and adequate
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Thank you for your kind comments and we appreciate that it came from a Trip Advisor frequent contributor. Love, love, love the picture of the dog! Looks so similar to mine, I did a double-take upon opening your review!
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