This is my second review of this hotel. I have now stayed here 2 times since my first review and feel it is worthy of 5 stars. Especially when consideringing the price of approx $150 per night. The improvements are in a few areas. 1) staff, very helpful and friendly 2) bed and rooms, bed is very comfortable and so...
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Reviewed 20 November 2011
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Your feedback reflects the things we strive for and we appreciate you sharing these positive things about our hotel.
We hope to have the opportunity to serve you again in the future.
Izabella Toma
Sales and Marketing Office
816.303.4559
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Recently, my family spent the weekend at the Marriott Country Club Plaza. Very conveniently located. We will be back! The valet staff were exceptional. Our car was ready without waiting. Every time we returned in the evening if we were asked if we would be needing our car the remainder of the night....very efficient. The breakfast buffett was average. However...
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Thank you for taking the time to write a review about our hotel.
We are glad that you enjoyed your stay and we appreciate the positive comments.
We look forward to having you as our guest again!
Izabella Toma
Sales and Marketing Office
8163034559
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Our first trip to Kansas City and it was suggested we should stay in the Country Club area. There was a Marriott located there and we were set. The hotel was wonderful, the staff was very helpful and friendly. Our room was ready early which made things better. The room was very nice and comfortable, and very affordable. A bonus...
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Thank you for taking the time to write a review and recommend our hotel!
We appreciate the great feedback, it is our goal to offer the best service and best accommodations.
Please visit us again when you are in Kansas City and let us know if there is anything we can do to make your next stay and excellent one...
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I stayed at this hotel for 5 nights and I am quite happy with the service I received. The staff was very friendly and helpful and the rooms fairly big with comfortable beds.
The gym/pool is of decent size with a sufficient number of machines. It is located very close to the main shopping/dining area of Kansas City, which is...
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Thank you for your feedback!
We are delighted to hear that your stay was enjoyable. Our goal is to make every guest feel at home and offer the highest level of service.
We hope to become your "home away from home" when in Kansas City, please let us know if you return and if there's anything we can do to...
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This property is conveniently located at one end of the plaza. Many shops and restaurants to choose from. The hotel also provides a shuttle during incliment weather. We stayed there for our anniversary and we received a nice bottle of champagne.
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Thank you for posting a review of our hotel!
We appreciate it that you chose us for your special occasion, we hope it was the great getaway you expected. Our staff always strives to go the extra mile and make every guest feel special and right at home.
We hope to have the opportunity to serve you again in the...
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We were reluctant to book here after reading other reviews but unfortunately they proved to be accurate.
First, the furniture in the room was bad. Stained chairs, lamp shades and bedspread. Does anyone check this kind of thing?
Power outtage or not and we stayed there this week, there is a definite apparently ongoing problem with their ventilation systems. We...
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We went for a quick Spring Break weekend. I normally prefer to stay at the Courtyard Marriott or elsewher, but for this weekend, this is what was available.
First problem: On arrival, I was not given the room I reserved. No more 2 bed rooms available. Had to take a king room - which left kiddo on the sofa bed-...
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Thank you for your feedback.
We sincerely apologize for your less than perfect experience. Our goal is to offer the highest level of service and a comfortable stay, and we are disappointed to hear that you’ve experienced otherwise.
When making you reservation a bed type preference may be selected and we indicate on the confirmation whether or not we could...
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We met friends in Kansas City for the Brew to Brew relay. Among our group there were 5 rooms. Our first impression was that the front desk staff were overwhelmed and didn't care to be very helpful as you would expect at a Marriott property. Other reviewers commented on the slow elevators and that was definitely the case during our...
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Thank you for taking the time to offer your feedback.
The hotel suffered an unforeseen power outage during your stay due to a malfunction on part of our provider. Our staff did their best to cope with the situation and minimize the impact on our guests. We apologize for the inconvenience and if you feel our staff was not helpful...
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I redeemed one of my Marriott Rewards certificates for what I thought was going to be a nice relaxing Friday evening getaway.
The check in was quick and flawless. The room overlooking the Plaza was nice. The shuttle to the Plaza was an added bonus. I was very pleased with my stay until I went to use the swimming pool....
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This was my first time in KC. Went to visit a family member. Ended up choosing this particle Marriott because of its proximity to my family member house. Great choice. The hotel is newly renovated lobby. The rooms were standard Marriott rooms. We requested a room overlooking the plaza.
The location, literally walking distance from the plaza with plenty of...
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Thank you for your review!
We appreciate the great comments and positive feedback about our hotel. We are glad you enjoyed your stay and hope to have you as our guest again in the near future.
Izabella Toma
Sales and Marketing Office
8163034559
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