The Westin Crown Center (Kansas City, MO): See 782 Hotel Reviews and 122 Photos

Also Known As:: The Westin Crown Hotel Kansas City; The Westin Crown Hotel; Westin Crown Center; Westin Kansas City; Kansas City Westin

Address: 1 East Pershing Road, Kansas City, MO 64108

Phone Number:

Region: United States > Missouri > Kansas City

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Luxury Hotels in Kansas City

#5 Family Hotels in Kansas City

#6 Business Hotels in Kansas City

Price range (per night): RM432 - 949

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Located in the heart of downtown, The Westin Crown Center, Kansas City, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more less

Reservation Options:: TripAdvisor is proud to partner with Starwood, Travelocity, Orbitz, Hotels.com, Booking.com, Venere, Tingo and Expedia so you can book your The Westin Crown Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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782 reviews from our community

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Courtney B

Kansas City, Missouri

1 review

“Impeccable Customer Service”

Reviewed 22 May 2013 NEW

All staff members were exceptionally personable and polite. They truly went above and beyond to make everyone feel comfortable and important during their stay! I visisted during a huge rock concert and some of the visitors weren't the nicest of people, and each and every interaction I saw between staff and visitors was completely professional and curteous. This company definately... More

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Nancy M

Ashland, Massachusetts

“Great hotel, very comfortable.”

Reviewed 21 May 2013 NEW

This hotel has had some renovations and it has really made a big difference. Great shower! Great beds! Friendly staff! I stay at this hotel twice a year and it was always good, but this time was so much better. I will definately be back!

Nancy M- Thank you very much for taking your time to share your feedback on your recent saty at The Westin Kansas City at Crown Center. I am delighted to hear you enjoyed your stay and were able to relax in the comfort of your guest room enjoying our Heavenly beds and waterfall shower. We are very excited about the... More

Georges056

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Stay Elsewhere in Kansas City!!”

Ordered room service, got a callback that it would be 45 minutes instead of the original 30 - which was fine with me as I had lots of work to do. The operator then said "are you sure? our Brasserie is open for breakfast now". These people didn't want the extra room service order and wanted me to come downstairs... More

George056- Thank you for taking the time to share your feedback about your experience at The Westin Kansas City at Crown Center. I sincerely apologize that your stay was less than perfect due to the disappointing encounter you had with our staff . Your experience was not at all what staying at a Westin should feel like and your feedback... More

rockweekend

“Relaxing”

Reviewed 20 May 2013 NEW via mobile

My husband and I stay at the Westin once a year. It is the perfect location for what we need. We have NEVER had a bad experience. It is very relaxing and the beds are so comfortable. I am thinking about making this a twice a year staycation.

rockweekend- Thank you very much for sharing your feedback on your recent stay with us at The Westin Kansas City at Crown Center. It is so great to have you and your husband as loyal guests and I am pleased the location in the heart of Crown Center is always convenient for you. We take great pride in our Westin... More

dcwickline

Grandview, Washington

“Great Location, Amenities and Staff”

Reviewed 20 May 2013 NEW

Hotel has location with lots happening. Very nice mall attached to beautiful lobby. Skyway to Union Station as well. Staff was most helpful. Highly recommend this. Best Westin I have stayed at by far.

dcwickline- Thank you very much for sharing your refreshing comments on your recent stay at The Westin Kansas City at Crown Center. It is so great to hear you enjoyed your stay and that our staff was friendly and accommodating, making sure you had everything you needed for a comfortable stay. We are very fortunate to be located in the... More

Notthenanny

“Our favorite hotel in KC”

This is our favorite hotel in KC. AlwAys clean friendly environment! The rooms are comfortable and having the restaurants and shopping available is awesome. And nit too far from the nightlife.This is always our first choice

Notthenanny- Thank you so much for sharing your warm comments on your recent stay with us at The Westin Kansas City at Crown Center. Our team truly values your loyalty and we are so pleased to be your first choice to stay in Kansas City! It is so great to hear you are able to relax and unwind in the... More

Lucy C

Shawnee, Kansas, United States

“Best hotel!!”

If you plan on coming to Kansas City you have to stay at The Westin Crown Center. The employees go above and beyond to help you and make your stay fantastic. They will help you locate all of the hot spots to go visit.

Lucy C- Thank you very much for taking your time to share your feedback on your recent stay at The Westin Kansas City at Crown Center. It is so great to hear you enjoyed your stay and that our staff made your feel warm and welcome, accommodating you with any of your needs to a relaxing and memorable stay. Your... More

MMac129

San Gabriel, California

“Excellent service!”

Reviewed 19 May 2013 NEW

The service was awesome! I needed to use the ATM and the bell boy watched over my luggage while I made my way to the ATM. (This place has ATM on site!) The beds were amazing! It was like sleeping in heaven! Absolutely love'd this hotel! It was more comfortable than sleeping on my own bed. The Westin is close... More

MMac129- Thank you very much for taking your time to share your refreshing feedback on your recent stay at The Westin Kansas City at Crown Center. I am happy to hear you enjoyed your stay and that our staff went above and beyond, making you feel warm and welcome! The Westin takes great pride in our Heavenly beds. It is... More

robdesso

Watkinsville, Georgia

“2 cold days, but it did not matter”

The Westin is connected to downtown by a series of covered walkways. It is an easy pleasant walk to many restaurants and attractions. The staff was knowledgeable and the view from the room fascinating.

robdesso- Thank you for sharing your comments on your recent stay with us at The Westin Kansas City at Crown Center. It is so great to hear our staff was friendly and accommodating, getting you set up in a room with a beautiful view of Kansas City! We are very fortunate to be located in the heart of Crown Center,... More

Dawn B

Hoffman Estates, Illinois

Contributor

13 reviews

5 hotel reviews

Reviews in 10 cities

10 helpful votes

“Fun weekend with the girls!”

Reviewed 18 May 2013 NEW

Hotel was very nice, the bed was so soft. The toliet could have been cleaned under the rim, but overall it was fine. It was great that it was so centrally located and had shopping and dining options. We were there for the book lovers convention and had a great time, just wish the weather was better. If in KC... More

Dawn B- Thank you for taking your time to share your exciting weekend with us at The Westin Kansas City at Crown Center. I am so pleased to hear you enjoyed your stay with us for your girls weekend and were able to relax and unwind in the comfort of your Heavenly beds! We take great pride in being located... More

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The Westin Crown Center Hotel Reviews, Kansas City

The Westin Crown Center

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