This has to be the worst hotel stay we have ever experienced. My husband is a 20 year retired military veteran and we have done excessive amounts of travel over the last twenty plus years. I am writing this review at 1 am. The reason I am writing so late is due to the loud noises from my upstairs neighbors.... More

I stayed at the RI Union Hill while attending a conference and was surprised at how accessible and well-placed it is. The staff was courteous, the room spacious with everything I needed. I was able to drive to the downtown and visit all sorts of places. Because it is in a business district, weekend traffic was almost nonexistent. Will definitely... More

I give the staff a five! I do have to say that even after getting a special rate I can not see how this place should ever be over 100$ a night. The design is laid out like an apartment complex and gave me a bit of a unsafe feel. something about walking down stairs where no one can see... More

Took a road trip to Kansas City MO to explore the BBQ & jazz scene with my sister. Our father was a jazz musician so that is what attracted us to this area. Stayed at the Residence Inn/Union Hill for 3 nights & found it to be everything we needed & more. We were concerned about the area of KC... More

Stayed here for month...they do have cleaning services but they hardly clean the room. Housekeeping steal stuff from the room. Management is not at all cooperative. Think before you check in. Not advisable with kids.

In September my granddaughter had to have open-heart surgery. Children's Mercy gave us a list of hotels nearby to stay at with discounts.I called around but was very impressed with the way the staff answered my questions and worked with me. I had to reschedule twice do to surgery schedule changing. The staff worked with me and helped me with... More

Pros: Great breakfast, friendly staff, clean and spacious roooms-great for a longer than 1 night stay and just far enough out of town. Cons: Our room wasn't ready at check in time and our key card was programed for others to enter our room..there was some confusion and late at night we had to have security let us in our... More

The Residence Inn properties are always comfortable. This one may need a little update, but we enjoy the space, the beds, the living space with fridge and desk and amenities. Breakfasts are always superior to the run of the mill Hamptons, etc. Desk people are helpful and well-informed. Brought in Gates Bar-b-que from down the street and loved it! Not... More

To be very precise our stay of three nights was comfortable and relaxing more than expected. Staff was quite hospitable, rooms were clean and comfortable, nice ambiance and location of the hotel is very convenient. Breakfast was good, but the breakfast area is not proper and it becomes overcrowded at some times. My wife forgot her gold earrings on the... More