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All 109 Kansas City hotels

Residence Inn Kansas City Downtown/Union Hill

3.0 of 5
2975 Main Street, Kansas City, MO 64108
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Residence Inn Kansas City Downtown/Union Hill
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Ranked #52 of 109 hotels in Kansas City
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67 reviews from our community

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Muskogee, Oklahoma
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 11 June 2013

For what you pay a night to stay here, there are far better options in KC. This is the noisiest hotel I have ever stayed in. The staff started picking up breakfast Saturday morning while guests were still trying to eat. The housekeeping staff did not clean my room. If you want to stay at a Marriott property, stay at... More

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See 5 more reviews by DHJ72 for Kansas City
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
13 June 2013

Thank you very much for letting us know of your visit with us and we apologize that you were not pleased. I have investigated the housekeeping records for that Saturday and it was noted "no service" on that day which means the housekeeper noted a do not disturb sign on. It sounds like it may have been removed later and... More

Colorado Springs, Colorado
1 review
1 of 5 stars Reviewed 9 June 2013

This has to be the worst hotel stay we have ever experienced. My husband is a 20 year retired military veteran and we have done excessive amounts of travel over the last twenty plus years. I am writing this review at 1 am. The reason I am writing so late is due to the loud noises from my upstairs neighbors.... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
11 June 2013

Thank you very much for your feedback. It is great to have feedback directly from our guests even when not good so that we can improve. I have replied to you yesterday morning via email outlining what we have done as an amends gesture. We are very sorry for your unpleasant experience. The individuals who caused this disruption are banned... More

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Omaha, Nebraska, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 May 2013

I stayed at the RI Union Hill while attending a conference and was surprised at how accessible and well-placed it is. The staff was courteous, the room spacious with everything I needed. I was able to drive to the downtown and visit all sorts of places. Because it is in a business district, weekend traffic was almost nonexistent. Will definitely... More

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See 2 more reviews by Sirenaenelmar for Kansas City
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
11 June 2013

Thank you for choosing Residence Inn! We are very glad that you enjoyed our location, staff and spacious suite! Come visit again soon, always something new going on in Kansas City. Have a great summer. More

Kansas
Top Contributor
65 reviews 65 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 23 April 2013

I give the staff a five! I do have to say that even after getting a special rate I can not see how this place should ever be over 100$ a night. The design is laid out like an apartment complex and gave me a bit of a unsafe feel. something about walking down stairs where no one can see... More

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See 6 more reviews by jwks for Kansas City
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
11 June 2013

Thanks for the 5 for the staff! Please let us know next time, we are happy to provide extra Paul Mitchell shampoo and conditioner so there is extra for you and thanks for the laugh! We do have different room locations and can work with you on your preference. We hope that your son is doing well after his surgery... More

Wautoma
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 April 2013

Took a road trip to Kansas City MO to explore the BBQ & jazz scene with my sister. Our father was a jazz musician so that is what attracted us to this area. Stayed at the Residence Inn/Union Hill for 3 nights & found it to be everything we needed & more. We were concerned about the area of KC... More

Was this review helpful? Yes 1
See 10 more reviews by Maralyn T for Kansas City
Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
11 June 2013

So glad your family enjoyed your KC BBQ and Jazz trip and that you enjoyed our hotel. Thank you for taking the time to provide the details from a travelers perspective, we hope you come back soon! More

1 review
2 of 5 stars Reviewed 18 April 2013 via mobile

Stayed here for month...they do have cleaning services but they hardly clean the room. Housekeeping steal stuff from the room. Management is not at all cooperative. Think before you check in. Not advisable with kids.

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
11 June 2013

We are very sorry that you did not enjoy your visit, we certainly enjoyed having you as our guests and miss your daughter's laughs! We hope that your return home was pleasant and that you are having an enjoyable summer. More

Neosho Rapids, Kansas, United States
1 review
5 of 5 stars Reviewed 12 April 2013

In September my granddaughter had to have open-heart surgery. Children's Mercy gave us a list of hotels nearby to stay at with discounts.I called around but was very impressed with the way the staff answered my questions and worked with me. I had to reschedule twice do to surgery schedule changing. The staff worked with me and helped me with... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
11 June 2013

We are so glad that you enjoyed your visit at our hotel even through a difficult time for your family. We hope that your grandaughter is doing better and are glad that our staff was able to make it a little easier for you and that the room was kept neat and tidy for your comfort. More

Rochester, New Hampshire
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 April 2013

Pros: Great breakfast, friendly staff, clean and spacious roooms-great for a longer than 1 night stay and just far enough out of town. Cons: Our room wasn't ready at check in time and our key card was programed for others to enter our room..there was some confusion and late at night we had to have security let us in our... More

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Decorah, Iowa
Top Contributor
164 reviews 164 reviews
35 hotel reviews
Reviews in 58 cities Reviews in 58 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 April 2013

The Residence Inn properties are always comfortable. This one may need a little update, but we enjoy the space, the beds, the living space with fridge and desk and amenities. Breakfasts are always superior to the run of the mill Hamptons, etc. Desk people are helpful and well-informed. Brought in Gates Bar-b-que from down the street and loved it! Not... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
6 April 2013

Thank you very much for your review and for being our guest. We are very glad that you enjoyed our hotel, our breakfast and our staff! Please come back to see us again soon! More

Belgium
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 25 March 2013

To be very precise our stay of three nights was comfortable and relaxing more than expected. Staff was quite hospitable, rooms were clean and comfortable, nice ambiance and location of the hotel is very convenient. Breakfast was good, but the breakfast area is not proper and it becomes overcrowded at some times. My wife forgot her gold earrings on the... More

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Paige S, General Manager at Residence Inn Kansas City Downtown/Union Hill, responded to this review
27 March 2013

Thank you very much for your nice review and for recognizing our staff. We are glad that you enjoyed your vist and appreciate your referral! More

 
 
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Additional Information about Residence Inn Kansas City Downtown/Union Hill

Also Known As:
Residence Inn Kansas City Downtown/Union Hill Hotel Kansas City
Residence Inn Kansas City Downtown/Union Hill Hotel
Residence Inn Kansas City
Kansas City Residence Inn
Address: 2975 Main Street, Kansas City, MO 64108
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 109 hotels in Kansas City
Price range (per night): RM427 - 555
Hotel Class:3 star (3*)
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