The best customer service I have experience especially being from Hawaii where the hotels are fabulous. If you want a diamond hotel you need to defiantly go here its worth every penny. More

I stayed one night for business. The room was terrrific. It was well-appointed, clean, in great condiction, and the mattress was very comfortable. The lobby is beautiful and they have a Starbucks! I was very pleased with the on-site service. I wanted to go for a run and asked the bellman about good routes. He handed me a card with... More

We enjoyed our brief stay at the Hyatt. This is a large hotel that attracts many convention delegates and large groups looking to enjoy St. Louis and all it has to offer. We were in town for just one night but managed to enjoy several of the hotels offerings. The workout room was well equipped with a nice variety of... More

Lovely, modern hotel in a perfect location directly opposite the Arch. We managed to get an e-reward upgrade with our room, giving us a huge Arch facing corner room which had stunning views of the Arch, the river and the baseball stadium. Rooms were clean and comfortable, and the service from all the staff was great - the only small... More

This is a really nice hotel in a very convenient location. Our room faced The Arch, which is quite an impressive sight to wake up to in the morning. The hotel staff were friendly and helpful. I forgot something in our room and they held on to it for a few days till I made my way back there. Bar... More

This hotel property is very nice. The rooms are very cool, albeit a bit small. Two great restaurants in the lobby. The parking is a bit frustrating, as there seems to be no guarantee that you have a spot in the garage after you pay 20. per night to park. More

We reserved a baseball package at the Hyatt that included our room, tickets to the game, a free custom engraved bat at the game and a $10 credit at the brewpub in the hotel. For the price, this was an incredible value. We could even see the arch and river from our 16'th floor room. We were able to have... More

I have stayed in nearly every hotel in this area, and I can confidently say that this one is absolutely the best. I stayed two nights for a work conference. The meeting rooms and conference setup were very nice. We had almost all our meals onsite at the hotel and the food was wonderful the entire time. The staff was... More

The location was excellent. Right in the middle of everything. Excellent bedding and water pressure. The room itself was very small, barely enough room for two people. There was no coffee maker, but you could request one. ( I did, but never got it) Free Wi in the lobby, a business center, but you paid $6 for 15 minutes. This... More