Really enjoyed our stay last week. Had a great room balcony with a view. Our stay started with a friendly welcome at check-in We unpacked and went to have a complementary dinner. Next morning after a goodnights rest we went down to a buffet breakfast where Sandy welcomed us and made sure everything was ok.This is our home away from...
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Reviewed 12 September 2011
Thank you so much for the wonderful comments!
We are quite pleased that you enjoyed your stay and all of the amenities our hotel has to offer. We do hope to see you again in the very near future. Also Sandy says thank you and hello!
Best regards,
Marc Foreman, C.H.A.
General Manager
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At some point you'd think hotels would realize that the reason business people stay there is to get a good night's sleep. Instead we get improvements for the lobby, extras in the landscaping, upgrades to hall carpeting and only a passing glance at the guest rooms. This is an older Residence Inn updated with some new furniture, paint and countertops....
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Thank you for your comments regarding your recent visit,
I apologize that your stay was not up to our normally very high standards. Although we received all brand new mattresses and mattress toppers when we were completely renovated, I will investigate further and test the comfort. I know that everyone has a specific way they like their beds to feel....
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I was surprised at some of the reviews here & went in being skeptical after we'd already booked an overnight weekend getaway. But we loved it! The employee of the month greeted us pleasantly and remembered us a few hours later when we went to our room from dinner. The beautiful lobby and breakfast area was HUGE and really took...
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Thank you so much for the incredible review and the very kind words. We work hard to ensure each and every guest has the best service possible. We do hope that you will visit us again in the near future and if you or your business has a need for meetings or our catering services, please keep us in mind....
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It was a very nice hotel. The suite was big. The staff was very helpful, friendly, and knowledgeable.
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Thank you so much for the wonderful review,
We are so pleased that you enjoyed one of our spacious suites and that we were able to provide another exceptional experience. We do hope to see you again in the very near future.
Best regards,
Marc Foreman, C.H.A.
General Manager
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We just stayed at the springfield mo residence inn March 23rd. We got no sleep at all. There were people running and women laughing and drunk out in the hall outside of our room. It was a NIGHTMARE!! We called down to the front desk 3 times but it did not help. We had to stay an extra night due...
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Thank you for the comments,
I apologize that some of our guests disturbed your sleep. As we spoke of previously, we actually did refund your first night's stay where the issue was noted but unfortunately were not able to refund all of your nights as requested. Our security checks actually showed that the hallways were clear of the children's basketball...
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Very clean and modern decor! Full kitchen for your convenience. Great location, grocery store just down the street to stock up your kitchen. Many restaurants located nearby. Private balcony or patio for fresh air - and the windows open! Staff was very friendly and helpful with giving us directions to our locations! High speed wi-fi worked perfectly. Very affordable for...
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Thank you so much for the kind words and for choosing our Residence Inn for your visit. It really does mean a lot to us when our guests take the time to let us know that we succeeded in making their visit more enjoyable. We do hope to see you again in the very near future.
Best regards,
Marc Foreman,...
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Driving home from St. Louis during a spring-break getaway when the weather took a turn for the worse. Rather than drive an extra few hours in blinding rain we called Marriott Rewards to see if they had any rooms I could buy with points (what was I saving them for anyway?) in Springfield, Mo. They set us up in a...
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Thank you so much for the kind words and for choosing our Residence Inn for your visit to Springfield. I appreciate your understanding during the that very busy week. We take security and our guests peace and quiet very seriously. I apologize that our security and the parents were not able to do more. We do hope to see you...
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The Residence Inn was a great stay for our families staying in Springfield for a wedding. Location is very convenient, easily accessible from the airport, and to the downtown area of the city.
The suite was fantastic, clean, modern and well equipped with every thing we expect for a great stay.Absolutely ideal for a family and excellent value.
Close (easy...
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Thank you for the wonderful comments regarding your recent visit to Springfield. We love that you and your family enjoyed the suite and all the amenities that we have to offer. Hopefully we will see you again soon!
Best regards,
Marc Foreman, C.H.A.
General Manager
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We stayed at the Springfield Residence Inn while on a college visit with our high school senior. For the price, the value was excellent. We had a 1 BR suite with 2 queen beds and living area with sofabed plus kitchen. Beds were plush and comfortable. The rooms were just spacious enough without being too large. Lighting in the bath...
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Thank you so much for the kind words!
It is so nice to see that you enjoyed our hotel and your visit to Springfield. It means a lot to our entire team when we succeed in pleasing our guests. We look forward to your next visit and hope to see you soon.
Best regards,
Marc Foreman, C.H.A.
General Manager
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Solid hotel choice in South Springfield. Great location, Rooms were a bit smaller than other Residence inn's or that was my perception, but overall we did not have any issues. (King Bed filled the bedroom) Did have a balcony in LR and window in BR. Everything was very clean and seemed to be pretty new. Lots of restaurants in the...
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Thank you so much for the kind review,
We appreciate you visiting us and are so pleased that you had a nice visit to Springfield. I am glad that you enjoyed all that the hotel has to offer. Being so close to the hospital district and all of the area attractions, it seems to be many folks choice for extended...
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