First impression-our door was ajar, partway open. We didn't know if it was safe to enter or not. When we figured out that everything was fine, we were very satisfied with the room-bathrooms were clean, carpets were clean, but then we thought the beds were clean. When my child woke up at 5:30 a.m. we saw an old(?) blood stain...
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Tine J:
I sincerely apologize for your unfortunate experience at our hotel. I made sure my general manager was aware of your review as soon as I read it. She had a meeting with housekeeping that same day regarding the state of your room and took action with those responsible to be sure this does not happen again. She also...
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