University Plaza Hotel and Convention Center (Springfield, MO): See 222 Reviews and 49 Photos

Also Known As:: University Plaza Hotel Springfield; University Plaza Hotel

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806

Phone Number:

Region: United States > Missouri > Springfield

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Business Hotels in Springfield

#19 Family Hotels in Springfield

Price range (per night): RM333 - 535

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: A Downtown Springfield MO Hotel At The Top Of Its Class, Enjoy first-class accommodations, Full Service Day Spa and exceptional guest service in the heart of downtown Springfield at the University Plaza Hotel and Convention Center Springfield, where everything you want to see or do is just steps away.University Plaza Hotel Offers Pet-Friendly StyleUrban adventures and outdoor escapades await you and your pet at University Plaza Hotel and Convention Center. Our pet-friendly downtown hotel takes care of all our guests in style, including our four-legged, furred and feathered ones. To keep your pet happy and healthy while traveling, we offer some very fetching pet amenities:Food and water bowls for use during your stay Plastic pick-up bags and map for great Springfield walks Pet exercise area within walking distance of our downtown hotel List of nearby veterinarians upon request Guppy Love. Traveling without your pet? How about a little Guppy Love instead? Can't bring Spot or Kitty this time? Not to worry - we can bring you a complimentary goldfish to keep you company. Sometimes a little extra color, companionship and quiet relaxation are all you need. And without any extra effort - our staff is trained to feed and care for the fish so all you need to do is enjoy. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Venere, Expedia, Priceline, EasyToBook, Hotwire, Agoda, Cheap Tickets, TIG Global and Tingo so you can book your University Plaza Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

KDJERO

St. Louis, MO

Top Contributor

59 reviews

10 hotel reviews

Reviews in 33 cities

20 helpful votes

“Good place to stay in Springfield”

Reviewed 13 May 2013 NEW

This hotel is very close to campus and Hammonds Field. They have a free hot breakfast, which is much better than the carb fest at most hotel's free breakfasts. The food on the buffet isn't spectacular, but what you would expect. The rooms were nice, but ours sounded like it was next to the air conditioning unit or something, as... More

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topron

topeka. ks

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 4 cities

4 helpful votes

“Pleasant stay at the Plaza”

Reviewed 7 May 2013

While the weather was terrible, i.e., snow in May along with freezing temperature, my wife and i received a warm welcome from the hotel staff. Staff was friendly and well informed. Room was nicely appointed and clean. The hot shower was really great with excellent water pressure and a nice spray to warm our frozen joints and achey muscles. The... More

We are so delighted that you had a wonderful experience with us at the University Plaza Hotel. Your comments reflect the kind of service we strive to give each of our guest’s everyday, from the moment you pull up to the hotel to the time of check out and driving away, we give 110% luxury service. Thank you again for... More

Bootyjack

Reviewer

3 reviews

Reviews in 2 cities

“A+++++++++++++++”

Love this hotel will not stay anywhere else in Springfield !!! The breakfast buffet is excellent hot and cold items. The location is superb it is so close to downtown and Missouri State University. The restaurant has great food and room service was quick.

Thank you so much for taking time to provide us feedback on Trip Advisor. Our location in downtown Springfield is truly a great selling feature of our hotel and clean, comfortable and quiet rooms is always our goal. I am so glad that we were able to provide you with a wonderful overnight stay and that you enjoyed our breakfast... More

Momike55

Senior Contributor

39 reviews

8 hotel reviews

Reviews in 20 cities

3 helpful votes

“Don't go here if you want to sleep!”

Reviewed 5 May 2013 via mobile

This hotel is fine if you are part of a raucus wedding party or conference. However, if you expect to get any sleep, go somewhere else. The open atrium and the unwillingness of the staff to keep the noise level down make it impossible to get a good night's sleep.

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See 3 more reviews by Momike55 for Springfield

Receiving feedback from our guest enables us to improve while being able to accommodate all of our guests a little better upon each visit. Thank you for taking the time to write a review in regards to your stay at the University Plaza Hotel and Convention Center. Please accept my apologies for your unsatisfactory experience. Sincerely, Kevin Klein Assistant General... More

T M

Chicago, Illinois

1 review

2 helpful votes

“Excessive noise”

Reviewed 21 April 2013

Don't book this hotel!! This is the second time I have stayed here. I made the mistake of not remembering the noise issues. This weekend (Friday) they have a National Guard convention and allowed them to have bar/hospitality rooms in the lobby Atruim. The noise carries throughout the entire hotel, (3) complaints to the front desk and at 1 am... More

Was this review helpful? Yes 2

Please accept my apologies for your unsatisfactory experience at the University Plaza Hotel. We hold our standards for providing every guest with a quiet comfortable room in high regard and I deeply regret that your experience fell below that standard. I would like to thank you for bringing these issues to our attention. I will be using your feedback to... More

jackjpsj4

Mound City, Missouri

1 helpful vote

“We wouldn't stay there again!!”

Reviewed 15 April 2013

We stayed at University Plaza Hotel and Convention Center, for my husband's business meetings. We got there on Tuesday night and our room was a handicap room, which we did not ask for, but not a big deal other than my husband is 6'3. I went to use the rest room, closed the door and on the back of the... More

Please accept my apologies for your unsatisfactory experience at the University Plaza Hotel. We hold our standards for luxury service in high regard and I deeply regret that your experience fell below that standard. I assure you that I will personally address our lapse in service as well as the condition of the room during your stay. I would like... More

sonic1us

57 reviews

16 hotel reviews

Reviews in 22 cities

11 helpful votes

“Best deal in town”

After spending our 1st night at another hotel in town the University Plaza was a refreshing change. The front desk staff was polite and friendly. The entrance was well maintained and very nice. There was a bar and restaurant and open seating areas. Pools, hot tub and workout rooms were very clean and had towels available. Our room was cool... More

Thank you so much for your wonderful review and positive rating from your recent stay at the University Plaza Hotel and Convention Center! It was our pleasure to host you and we are thrilled to hear that everything from the location to the amenities exceeded your expectations. We look forward to your return, perhaps for future vacations! Sincerely, Kevin Klein... More

4only1

bucyrus,mo

Contributor

17 reviews

Reviews in 5 cities

“Terrace grill”

Reviewed 8 April 2013

The food prepared by Brennan and Aaron were excellent and our server Kevin was very attentive and even though we drink a lot of water with our meals he kept our glasses filled! The food was very well thought out recipes and the ingredients were fresh.

See 8 more reviews by 4only1 for Springfield

Many thanks for your warm words regarding your experience at the Terrace Grille located in the University Plaza Hotel. We take pride in providing service unlike any other which we feel sets us apart from other hotels and restaurants in Springfield. We look forward to welcoming you back to the Terrace Grille very soon. Sincerely, Kevin Klein Assistant General Manager More

BusinessTravlere

Saint Louis, Missouri

22 reviews

Reviews in 10 cities

“Great Restaurant and Pool Area”

The hotel lobby and restaurant area are open and welcoming. The pool area was clean and warm and the kids enjoyed polar plunging into the outdoor pool and then jumping into the indoor pool in December when we were there. The only hiccup is that you have to request maid service, otherwise they don't come and make beds or clean... More

See 6 more reviews by BusinessTravlere for Springfield

We appreciate you taking the time to tell us about your stay, and the service that our staff provided. Your comments will be expressed to them. I will also look into the concerns you have in regards to having to request housekeeping service. I am fully aware that you have many choices in hotels and are happy that you continue... More

techmom64

Hinsdale, IL

33 reviews

39 helpful votes

“If you want to sleep, don't stay here..beds are bricks.”

Reviewed 7 April 2013 via mobile

Stayed here one night and we could not sleep comfortably because the bed was a rock and the pillows were terrible. Kids were running up and down the hallways and elevators all night. My husband considered leaving at 11pm because he was so uncomfortable. We left at 7:30am with sore backs. We won't stay there ever again. My husband said... More

1-10 of 222 reviews

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University Plaza Hotel and Convention Center Reviews, Springfield

University Plaza Hotel and Convention Center

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