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Holiday Inn Express & Suites Great Falls Hotel Reviews, Great Falls

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Holiday Inn Express & Suites Great Falls

2.5 of 5
1625 Market Place Drive, Great Falls, MT 59404
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Holiday Inn Express & Suites Great Falls
39 traveller photos
Ranked #7 of 29 hotels in Great Falls
4.0 of 5 stars 73 Reviews
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73 reviews from our community

    Trip type
Traveller rating
    33
    26
    5
    4
    5
Date Rating
Calgary, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“staying in Great Falls for border shopping”
5 of 5 stars Reviewed 19 May 2013 NEW

The staff we exceptional, very helpful providing directions to us. The water slide looked like so much fun I was disappointed we did not have time to try it out. Great location with awesome staff as well as breakfast.Close to shopping malls and nice restaurants.

Was this review helpful? Yes
Great Falls, Montana
Contributor
16 reviews 16 reviews
“Great location, service, beds and breakfast”
5 of 5 stars Reviewed 6 May 2013

We stayed for a week and everyday was great. The front desk help morning to evening was very friendly and caring. The hotel has a great atmosphere and very clean. The pool is small, but the kids still played. The laundry room needs updated, but it was usable. The rooms are clean and the beds are perfect. The bathroom are... More

Was this review helpful? Yes
See 15 more reviews by StacyB622 for Great Falls
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
8 May 2013

Dear StacyB622, Thank you so much for you kind words regarding your stay at our hotel. We truly appreciate you taking the time to write us a review. We try our hardest to ensure that every guest's experience is wonderful and are pleased to hear that yours was. We look forward to having you stay in the future should you... More

Helena, Montana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“great hotel great staff great water slide”
5 of 5 stars Reviewed 28 April 2013

this is a great hotel in great falls. i love our room had a fridge and a microwave. our room is clean and great stuff. i love the water slide Morgen is not going in because the water slide is dark. can you please add an non dark water slide for me and my sister. and it had restrooms but... More

Was this review helpful? Yes
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
1 May 2013

Nicholas S, Thank you very much for you pleasant review of our hotel! We are very glad to hear that you enjoyed your stay with us. We do take all our guest feedback very seriously and are excited to have you stay with us next time you are in town! Thanks you again, Hotel Management More

Canada
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
45 helpful votes 45 helpful votes
“Good location in Great Falls”
4 of 5 stars Reviewed 16 April 2013

Nice hotel near shopping and movie theatres in Great Falls . Have stayed here on numerous occasions and for me this is the best option in Great Falls . Only caution: Breakfast consistently poorer than other Holiday Inn Express locations .

Was this review helpful? Yes
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
17 April 2013

Dear fortq, Thank you very much for taking the time to write your review of our hotel. We are very glad to hear that you enjoy staying with us. We are also sorry to hear that you haven't been pleased with our breakfasts. We do our very best to provide wonderful products and services and guest feedback is critical to... More

West Yellowstone, Montana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Worth the stop”
5 of 5 stars Reviewed 8 April 2013

After staying at the Holiday Inn at Bozeman, Mt we ended at Great Falls. It is easy to compare the properties. While this stay was a little more expensive it was well worth it. The staff morning and evening were very friendly. Upon check-in, the gentleman was very helpful and fun to talk with. Although we weren't prepared for the... More

Was this review helpful? Yes
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
10 April 2013

Dear MtTraveler78, Thank you so much for your wonderful words regarding your recent stay at our hotel! We are very please to hear you were pleasantly surprised! All guest feedback is very important to us in making sure we are providing you, our guest, with the very best service we can. Again thank you so much for taking the time... More

Calgary
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Excellent room, excellent breakfast.”
5 of 5 stars Reviewed 28 March 2013

Can't beat a Holiday Inn Express in my opinion. I have stayed in about 4 or 5 different ones and they have never been a bad stay. This one has a very new feel to it and is a great spot to stay. The Holiday Inn Express also has a great breakfast: bisquits and gravy, pancakes ,heatlhy choices with fruit,... More

Was this review helpful? Yes
See 3 more reviews by CalgaryDavid for Great Falls
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
31 March 2013

CalgaryDavid, Thank you very much for your sparkling review of our hotel! We really appreciate you taking the time to leave your comments. We take all of our feedback very seriously, and are very happy that we were able to provide you with a great experience. We look forward to hosting you the next time you're in town! Thanks again,... More

Alberta, Canada
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
“Nice Hotel, some minor tweaks needed”
4 of 5 stars Reviewed 17 March 2013

Usually we stay at Hampton Inns, but thought we'd give this a try. Nice clean hotel, a little bit noisy due to an abundance of kids running up and down the hall. Also found that placing the ice bucket and coffee maker in the bathroom very unsanitary and not appealing. Staff were friendly and helpful. Will probably try it again... More

Was this review helpful? Yes
See 2 more reviews by BagelAlberta_Canada for Great Falls
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
20 March 2013

Dear BagelAlberta_Canada, Thank you so much for taking the time to post a review of our hotel. We appreciate any and all feedback from our guests. We take all our reviews very seriously in regards to improving our products and services. We are also very pleased to hear that you plan to return to our hotel in the future! Thank... More

Missoula, Montana, United States
1 review
“Very nice hotel!”
5 of 5 stars Reviewed 15 March 2013

I stay at this hotel whenever I'm in the Great Falls area. The rooms are clean and quiet, the staff is pleasant (and knowledgeable), and the breakfast is a nice bonus. I'd consider staying somewhere else, but only if this hotel was sold out!

Was this review helpful? Yes
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
17 March 2013

Terry S, Thank you so much for taking the time to write your uplifting review of our hotel. We take all feedback very seriously and are always glad to have a positive response to a guest experience. We truly look forward to hosting you again in the future! Wamrest Regards, Hotel Management Holiday Inn Express and Suites Great Falls More

Cochrane, Canada
1 review
1 helpful vote 1 helpful vote
“Poor staff and mangers”
2 of 5 stars Reviewed 15 March 2013

Stayed here in December and when we arrived our reservation was cancelled. The girl at the front desk was playing video games and it seemed to be an inconvenience for her to help us. We ended up getting a room and went upstairs to find a man passed out in the hall. I informed the girl about the man and... More

Was this review helpful? Yes 1
HI_Express_GF, General Manager at Holiday Inn Express & Suites Great Falls, responded to this review
18 March 2013

Thank you for posting a review of your experience at our hotel. We would like to apologize for your experience in December with the front desk and the person passed out in the hallway. It turns out that person was an extended stay guest who had to get help returning to his room. The front desk staff did take care... More

Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Pleasantly Surprised”
5 of 5 stars Reviewed 12 March 2013

The folks here were great. Room was clean and quiet. Had requested a top floor and they were very accommodating. Don't know about the pool, but the slide looked like fun. Breakfast was pretty good for a complimentary breakfast. There was hot food as well as the normal fixings. Will be back.

Was this review helpful? Yes
See 4 more reviews by FortPeck for Great Falls
HI_Express_GF, Front Desk Supervisor at Holiday Inn Express & Suites Great Falls, responded to this review
14 March 2013

Dear Guest, Thank you so much for your wonderful review of our staff and hotel. We take all guest feedback, positive and negative, very seriously and really appreciate you taking the time to tell us what you were pleased with during your stay with us! We look forward to hosting you again! Thanks Again, Hotel Management More

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Additional Information about Holiday Inn Express & Suites Great Falls

Also Known As:
Holiday Inn Express & Suites Great Falls Hotel
Holiday Inn Express And Suites Great Falls
Holiday Inn Express & Suites Great Falls Hotel Great Falls
Address: 1625 Market Place Drive, Great Falls, MT 59404
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Suites Swimming Pool
Hotel Style:
#4 Business Hotels in Great Falls
#9 Family Hotels in Great Falls
Price range (per night): RM386 - 485
Hotel Class:2.5 star (2.5*)
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Holiday Inn Express & Suites Great Falls
1625 Market Place Drive
Great Falls, MT 59404
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