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Comfort Inn & Suites Market Place Great Falls

2.5 of 5
1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
Hotel amenities
Comfort Inn & Suites Market Place Great Falls
Ranked #1 of 29 hotels in Great Falls
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73 reviews from our community

    Trip type
Traveller rating
    40
    26
    2
    3
    2
Date Rating
Edmonton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2013

I have stayed there several times on the way to and from Arizona & Nevada in the winter. Never a reservation, always looked after. Rooms have been very well renovated since it was a another chain hotel. The price is still extremely reasonable, the furnishings (especially the bed) are worth more than the price but the staff is what makes... More

Was this review helpful? Yes 3
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
17 April 2013

We really appreciate that we are your destination when passing through Great Falls and for taking the time to review our hotel. Our staff and managment look forward to your return! Thank you again, Malissa Hollan General Manager More

Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 11 March 2013

Overall, I am very pleased with the hotel during my stay there. Having read some reviews mentioning that the room might look cluttered with the two queen size beds in one room, I didn't expect to see a very spacious room. However, the items are all very clean - the bed, the tables, the bathroom - and this is great!... More

Was this review helpful? Yes 1
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
19 March 2013

Dear Piggogo, Thank you for reviewing our hotel, we really appreciate it as well as you consulting it prior to arrival. We are very sorry about the complications of our new HD boxes for the cable. We are working with our provider on making it less difficult to manage as I agree that it isn't as easy as it should... More

liberty112
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 March 2013

We stayed at the Comfort Inn & Suites Market Place in a balcony executive suite for three nights in February 2013. The location is surrounded by other name brand hotels, chain restaurants, a movie theatre, a Smith's grocery store, and some other strip mall type stores. It was great for a few days of entertainment with no vehicle. I was... More

Was this review helpful? Yes 1
See 2 more reviews by liberty112 for Great Falls
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
19 March 2013

Thank you for not only taking the time to review our hotel, but for also using it prior to your stay. We take our guest comments very seriously and are always looking for ways to improve their stay. I'm glad you found accommodations within our hotel that met your needs including a larger bathroom. One thing we did when we... More

Havre, Montana
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 23 February 2013

It was my first stay in the Comfort Inn in GT. Falls since it changed from a Holiday Inn Express a few years ago. I was not disapointed, there had been a very tasteful remodel make over of the entire inside of the building, and my room which was a King suite RM 316 was excellent. Nice comfortable room with... More

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malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
19 March 2013

Thank you for taking the time to review our hotel and WELCOME back. We appricated you giving us another try as a good number of our staff have been here since before we changed brands. We love seeing the guest that we had in the past and hope they will continue to think of us when comeing to Great Falls.... More

Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 31 January 2013 via mobile

Excellent customer service and good value. The breakfast was a big surprise and was quite good. Very clean rooms but I would point out that there was too much furniture packed in such a small room. The room had everything you need and the King bed was comfortable. The breakfast staff member was top notch. I would stay here again... More

Was this review helpful? Yes
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
13 February 2013

Dear Polytech: Thank you so very much for taking the time to write a review. Thank you for all of the compliments on our amenities and also I apologize about the size of the furniture as it is larger than what we had before and can feel a little cramped, we hope the new microwaves, fidges and flat screen tv's... More

Calgary, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 23 January 2013

Based on the online reviews, my wife and I decided to spend the weekend at this hotel. We were not disappointed! The value is great - good old 'AAA' rates sure make a difference. Rooms were very nicely done and was always quiet even though their was a school bus load of teenagers staying there. Beds were nice and firm,... More

Was this review helpful? Yes 1
See 4 more reviews by ipartner48 for Great Falls
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
13 February 2013

Dear ipartner48, Thank you very much for taking the time to review our hotel. We really enjoy hearing about our guest experience and appreciate the feedback. Looking at you photograph (it's small on my monitor) I believe I was there when you checked in and you had mentioned seeing the reviews online and that is how you made your decision.... More

Calgary, Canada
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 13 January 2013

In our quest to find the best value accommodation in Great Falls, we tried the Comfort Inn and Suites. Location could not be better for our purposes: shopping and tourism on long weekends from Calgary. The site is just off the Interstate, amidst a wide choice of shops and restaurants. The main shopping drag is just over the river. Value... More

Was this review helpful? Yes 1
See 5 more reviews by Snorrer for Great Falls
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
13 February 2013

Dear Snorrer: Thank you for the awesome review and for taking the time to tell us how we are doing. Also you made my maintenance man's day by mentioning him in this review. The whole staff really takes part in our guest stay and they look forward to hearing how our guest experience is, so by pointing them out specifically... More

Lethbridge, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 December 2012 via mobile

Convenient location. Very pleasant and helpful staff. Shuttle to the airport and complimentary car parking. Excellent breakfast with pleasant decor. Very clean room and public spaces. The parking alone is a good reason to consider this hotel; in combination with the other great qualities this floats to the top of our list while in Great Falls.

Was this review helpful? Yes 1
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
13 February 2013

Dear Ilovefood019: Thank you for the wonderful survey we really appreciate you taking the time out to let us know how we are doing. Hope to see you again soon. Best wishes, Malissa Hollan More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 December 2012 via mobile

Bring your own pillow, that's the only complaint. Friendly staff, very clean, good breakfast, soft towels. Up-to-date decor. Bring your own pillow, that's the only complaint. Friendly staff, very clean, good breakfast, soft towels. Up-to-date decor.

Was this review helpful? Yes
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
13 February 2013

Dear Itsme1983: Thank you very much for taking the time to review our hotel. I'm very glad that you had a great experience for the most part and if you happen to visit us again check with the front desk as we keep a few extra pillows that have different firmness for the comfort of our guest. Happy Travels and... More

Billings, Montana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 December 2012

I stay in hotels over 100 nights year and this is second favorite place to stay in the entire state of Montana, upper half of Wyoming, and Western quarter of North Dakota. Rooms are always clean and very comfortable, beds are wonderful and the staff is amazing!

Was this review helpful? Yes
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this review
5 December 2012

Wow thanks you so very much for taking the time to review our hotel on Tripadvisor and for such a kind review. We look forward to your return! Safe travels and Happy Holidays. More

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Additional Information about Comfort Inn & Suites Market Place Great Falls

Also Known As:
Comfort Inn & Suites Market Place Great Falls Hotel Great Falls
Comfort Inn And Suites Market Place Great Falls
Comfort Inn & Suites Market Place Great Falls Hotel
Holiday Inn Great Falls
Great Falls Holiday Inn
Address: 1801 Market Place Drive, Great Falls, MT 59404 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
Region: United States > Montana > Great Falls
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Business Hotels in Great Falls
#8 Family Hotels in Great Falls
Price range (per night): RM371 - 413
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
We Conveniently located off Interstate 15, the Comfort Inn & Suites® hotel is less than three miles from Great Falls International Airport and offers free airport transportation for its guests from 5:00am to Midnight. Located in a beautiful residential setting that is within walking distance to numerous retailers and specialty stores, restaurants, a movie theater, fishing opportunities and bike trails. ... more   less 
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