The staff and I read your review, and would like to thank you for writing such great things about our hotel. I am glad to read that you were pleased with your stay and would love to see you again, should your travels bring you back to our area. More

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your overall stay at at our hotel. We appreciate you letting us know that there was a slight smoke odor in the third floor and that you did not have the correct TV Guide in your room. We will... More

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that the cleanliness of the hotel and the professionalism of our staff did not meet your expectations. Please accept our apologies. As this hotel’s manager, I can assure you that I have spoken to the hotel staff to ensure... More

Thank you for your taking the time to review our property. I sincerely apologize we were not able to meet your expectations during your stay with us. I do appreciate you bringing your concerns to our attention thus allowing us the opportunity to address these with our associates. Once again, I am sorry your stay was not the best and... More

Thank you for your recent review of your stay. I sincerely apologize that the bed was so uncomfortable and for the smoke that entered your room during your stay. I appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. More

Thank you for taking time to write a review of our property. I apologize as we do not offer a larger breakfast selection. Our Breakfast is more of a Grab & Go. I hope you give us another opportunity to stay with us in the future should your travels bring you back to Great Falls. Thank you again for your... More

Thank you for taking the time to write a review of your stay at our Great Falls Location. The Grab and go Breakfast you mention is something we just added to our list of amenities in hopes we meet our guests standards, yet for you we seem to have failed to do so. For that I am truly sorry. I... More

Thank you for taking the time to write a review of your stay. I am sorry to hear that your stay with us was not satisfactory. Thank you again for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. More

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. As this hotel’s manager, I... More