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All 22 Helena hotels »

Super 8 Helena

2.0 of 5
2200 11th Avenue, Helena, MT 59601-4843
Hotel amenities
Super 8 Helena
Ranked #18 of 22 hotels in Helena
3.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    11
    2
    10
    4
    13
Date Rating
Missoula
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 May 2012 NEW

First of all the staff takes their smoke breaks in front of the hotel next to the front doors so you have to walk through a cloud of smoke to get into the hotel. General bad smell in hotel and in rooms. Smells old and musty. Cleaning staff looks a bit shady and rooms are marginally clean. Needs new beds,... More

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1 review
5 of 5 stars Reviewed 27 April 2012

My wife Deb and myself ended up stranded in Helena due to a major motor problem in our truck and stayed at this hotel for 8 nights whiel we replaced the motor from March 31 to April 7. The room was clean when we arrived and was kept very clean during our stay. The staff bent over backwards for us... More

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NICHOLE ERICKSON, Assistant Manager at Super 8 Helena, responded to this review
30 April 2012

John and Deb, Thank you for taking the time out of your day and sharing your experience that you had while staying with us. More

Ronan, MT
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 25 April 2012

While I must say that the smoking rooms are older and not as nice as the non smoking rooms (my parents stayed in a non smoking room), the quality of service we received was out of this world. I found myself in the midst of a medical emergency regarding my daughter and they went out of their way to make... More

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See 2 more reviews by Samantha F for Helena
West Yellowstone, MT
1 review
4 of 5 stars Reviewed 25 April 2012

Clean, well kept, friendly honest staff, good service, good comfortable beds, at a very reasonable price. What's not to like? I will cheerfully return. More

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NICHOLE ERICKSON, Manager at Super 8 Helena, responded to this review
27 April 2012

Thank You! More

Germany
Top Contributor
52 reviews 52 reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

We stayed here one night while on our way to Yellowstone. The hotel is near the main road to the interstate among a series of other chain hotels. Check-In was quick and friendly. The room was adequate, even if the walls were somewhat thin and inadequately soundproofed. A saving grace was the breakfast served in the morning with coffee, juice,... More

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Fort Saskatchewan, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 28 January 2012

nice, clean room on top floor away from noise. Great staff and the next morning the manager gave us a $10 off next visit. Great!! We stay here on our way to Arizona with our fifth wheel and they have plenty of parking for us. Breakfast is usual hotel fare, with a bit of choices. We will stay again. More

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Golden,BC
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 13 November 2011
6
people found this review helpful

We stayed one night...THANK GAWD... The room was awful, looked like it had never been cleaned. The bathroom was discusting with an inch of hair and dirt in the corners on the floor, the base of the tilet looked like it had never been cleaned. I work as a housekeeper in Canada and I was really grossed out by this... More

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NICHOLE ERICKSON, Assistant Manager at Super 8 Helena, responded to this review
6 December 2011

I would like to thank you for taking the time to write a review on our property. I would also like to appoligize to you for the experience you had at our Super 8. At Super 8 we take pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Please... More

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1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

This is one of the classier Super 8's. Service is quick. They try to accommodate one's wishes ei. Room Placement. Rooms are clean and supplied with the necessities. Their Continental breakfast is loaded with food stuff with more variety than any other places I've stayed at. Including other Super 8's. Enjoy your stay at Helena, Capital of the great state... More

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Nampa, Idaho
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 20 October 2011
8
people found this review helpful

Pros: good location and very good breakfast variety. Cons: no soundproofing between rooms, low water pressure, very dirty room (used coffee filter in coffee maker & my socks turned black from walking around the room), very tiny room, room I reserved was not even offered at the property (yet I have an email showing that I was able to reserve... More

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Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

Got into Helena off I-15 late evening. Location was easy to get to - right off the exit. Found the staff bored and busy with friends but helpful upon our arrival. Had a problems with the lights not working in one of our two rooms - houskeeping hadn't checked that everything was plugged in after previous guest had left. Rooms... More

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Additional Information about Super 8 Helena

  • Super Eight Helena
  • Helena Super 8
  • Helena Super Eight
Address: 2200 11th Avenue, Helena, MT 59601-4843
Price range (per night):* RM187 - 237

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Super 8 Helena
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