We love Best Western and trust them to maintain standards...we've been here before and thought the noxious fumes from the garage were an anomaly. However, our room was so shabby: old, scratchy, "pilled" linens, no King-sized blankets, stained inadequate drapes, mix-match, pitted fixtures in bathroom, foil over the knob of a light fixture above the bed to get it to...
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Dear Guest,
We’re sorry to hear you had an unsatisfactory visit to our hotel. I’ve noted your feedback that I can take back to my staff. I hope the front desk made you feel welcome and cared for. We encourage guests to bring any issues to the attention of our front desk staff so that we can help resolve all...
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