The GuestHouse Inn, Suites & Conference Center (Missoula, MT) - Hotel Reviews

Wootnakka

Senior Reviewer

7 reviews

Reviews in 5 cities

2 helpful votes

“Budget hotel without the budget price...”

Reviewed 12 May 2012

Paid 180 for 2 days in this dump. Halls are dingy and needed paint/drywall work 10 years ago. The rooms are small and pretty basic with tube type TVs and wall heaters. It was a busy weekend in town and we're lucky to have a room, but there is zero value here. Towels and bedding are also gross. Usually you... More

Was this review helpful? Yes

Problem with this review?

Fae A

Missoula

1 review

“Just another super 8”

Reviewed 21 March 2012

Customer service is pretty good. The hotel doesn't offer much. Old Tv, stained bedding and towels. Breakfast was terrible. Old coffee and day old gravy. Honestly doesn't come up to nothing more than just a roof over your head at night at a cheaper price than most hotels. It looked like more money went into updating the furniture in the... More

Was this review helpful? Yes

Problem with this review?

Thank you for leaving a comment regarding our hotel. I am sorry our hotel did not meet your specifications. Our beds are only one year old, our furniture is three years old, carpet is one year old and lobby is brand new. We do not have a lounge on property. Our breakfast serves fresh coffee and juice each morning along... More

Tamaya73

Laramie, Wyoming

Contributor

18 reviews

Reviews in 8 cities

6 helpful votes

“Average”

Reviewed 9 March 2012

1

person found this review helpful

The room was clean, and comfortable enough. Furnishings were old and the shower had little pressure. Service was fine. The hotel is quite out of the way from the interstate, and not near much of anything interesting, as far as I can tell. More

Was this review helpful? Yes

Problem with this review?

Hello and Thank you for taking the time to write. I am sorry about your room feeling old. We are almost done with all of our room do overs but you must have gotten one that is not. Ihope you will stop back by and try us again and see our updates. The next time you are in town please... More

Annie P

Santa Barbara, California

1 review

“This hotel was above my expectation.”

Reviewed 19 January 2012

Very clean and confortable. Front desk was very polite and very helpful. More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to write. Im very pleased you enjoyed your stay and very happy you liked our front desk personel. They al lwork very hard to make sure everyone has a pleasant stay. Thank you again and We hope to see you again. More

ThatMeanGuy

Hardin, Montana

2 reviews

Reviews in 2 cities

1 helpful vote

“This is a good basic hotel.”

Reviewed 24 October 2011

Our agent was late getting a reservation in this city because of circumstances out of her control, and as a result, she booked me here. As far as a basic hotel goes this one was just fine. I asked for extra coffee in my room and for sheets not to be changed. Sheets were changed and extra coffee was not... More

Was this review helpful? Yes

Problem with this review?

Thank you for writing and letting us know about your experience. We have a new staff and are trying to get everyone up to par on their training. With this said, we will make sure all request are followed through with from this point on. I too love our beds! We have comments on them all the time. Our Hot... More

J and G W

Post Falls ID

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Nice clean place to stay”

Reviewed 18 September 2011

We recently stayed at the Guesthouse Inn, Suites and Conference Center in Missoula on our way to Yellowstone Park. The facility was nice, clean and updated. The rooms had plenty of room and the bathrooms were nicely appointed. The desk clerk was nice at checkin and checkout. Overall a great place to stay. Rates were great. More

Was this review helpful? Yes

Problem with this review?

I am so very gald you were so happy with your stay. I love to be able to show our staff that they are doing well. We have only owned the Hotel for a few months and with a new staff its nice to know they are doing great. With your next stay, if you would like a firge please... More

jspace63

Arizona, USA

Top Contributor

81 reviews

Reviews in 73 cities

35 helpful votes

“Good stay, but no longer a Quality Inn”

Reviewed 14 July 2011

1

person found this review helpful

When we made our reservation this was a Quality Inn but when we got there it had changed to a GuestHouse Inn. It's an older hotel, so I guess it has been dropped from the Choice Hotels chain. Nevertheless, our stay (one night) was fine. Checkin was a bit slow as the clerk had not become familiar with procedures for... More

Was this review helpful? Yes

Problem with this review?

Thank you for taking the time to write. I hope you will forgive me being late in getting back to you. We bought the Hotel and we own other GuestHouse Inn and Suites, so this is why the name change nothing more. We have a whole new staff that is now going strong and have check-in down pat. So on... More