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All 37 West Yellowstone hotels

BEST WESTERN Cross-Winds Motor Inn

201 Firehole, PO Box 1490, West Yellowstone, MT 59758
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90 reviews from our community

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Spijkenisse, The Netherlands
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 15 June 2013 NEW via mobile

We stayed here from tuesday to friday. When we came at the reception and nobody was there. After 4 minutes when the girl was finised talking to her collegue, she asked me can i help you on a very rude way. We didn't feel welcome at all. No smile nothing friendly at all, when we arrived at the room it was... More

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Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
17 June 2013

I apologize that you did not feel welcome when you stayed with us. I have spoken with the staff that were working during your check in and check out times. I have used your experience as an opportunity to refresh all the staff on the importance of making sure that our guests are welcomed and experience a friendly and helpful... More

Fresno, California
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 9 June 2013

This hotel is not even in the same category as Motel 6. The room is dingy, stale, linen is dingy looking, furnishings are dated, carpets dirty, AC works some of the time, and if you call to report the problem staff will make you feel guilty for doing so. Breakfast is Luke warm at best, spend an extra $8 and... More

Was this review helpful? Yes 1
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
10 June 2013

I apologize that you were not happy with your stay. It is not uncommon for many of the hotels in West Yellowstone to get negative comments in summer about pricing. West Yellowstone is a resort area and summer is our peak season. Our rates, like those of every other motel/hotel in West Yellowstone, are not reflective of the age, size... More

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txwanab
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 June 2013

This hotel was better in person than online. Absolute perfect location to Yellowstone. It is actually better to stay at the West entrance. It's closer to everything u want to see. The room was very clean! The Mattresses looked newer. We had a larger dorm fridge & micro. A table & desk plus 2 sitting chairs. The continental breakfast was... More

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Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
4 June 2013

Thank you so much for reviewing us on Trip Advisor! We are so happy you enjoyed your stay with us and would love to have you back again! We are hopeful that within the next year we will have an expanded breakfast area and we really want our past guests to stop by after it's done and let us know... More

1 review
5 of 5 stars Reviewed 7 March 2013

The staff gave us early check-in and late check-out due to the timing of our shuttle bus from/to Bozeman! That was very helpful! The room was clean and breakfast was good! The location is near Arby's, Geyser's restaurant, and a grocery store! The price was great! The even gave us a ride to the snowmobile rental company. Thanks for a... More

Review collected in partnership with Best Western

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Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
8 March 2013

Thank you so much for reviewing the Best Western Crosswinds! We are so glad you enjoyed your stay and glad you made it back home safely. I hope that if you are ever in the area again you will stay with us! We wish you safe travels always! Anna Stallings More

Starkville, Mississippi, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 5 March 2013

This is the most accommodating hotel I have ever enjoyed. They allowed us to check in early and check out late because of shuttle service timing, and drove us to snowmobile rental place, etc. The breakfast bar was very good, and one afternoon we enjoyed hot soup and fresh-baked cookies after a hard day of fun! The hotel is conveniently... More

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Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
7 March 2013

Thank you for reviewing us! I'm glad you enjoyed your stay with us! I enjoyed talking with both of you! I'm glad you made it back to Mississippi safely. I hope if you are ever back in the Yellowstone area again that you will stay with us again. I wish you safe travels on all your journeys! Anna Stallings General... More

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 25 February 2013

I've stayed in other places over the years while snowmobiling in Yellowstone, but this place is the best. I love getting into a hot tub after a day of sledding! And the breakfast was great. Because I'm diabetic, I'm very aware of having protein at breakfast and that's not easy to find, but they have it. And everyone in our... More

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Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
27 February 2013

Thank you for giving us such a great TripAdvisor review! We are very appreciative of all the feedback we get and it is wonderful to know that we are doing a good job. It's always important to keep assessing our guests needs so that we can meet and hopefully exceed them. We are planning some renovations over the next year... More

Billings, Montana, Usa
1 review
4 of 5 stars Reviewed 21 February 2013

The best was the continental breakfast. Good food with protein (hard to find). Enjoyed the hot tub. Friendly service. Good location. It was a great value. Rooms had easy access. Would come back for sure.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
27 February 2013

Thank you for reviewing the Best Western Crosswinds! We are so glad you enjoyed your stay with us and hope you will be one of our many return guests. We are planning some renovations over the next year or so and are very excited for our repeat guests to see them and let us know how we did. We hope... More

Maysville, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 8 February 2013

My brother and I stayed here early February to go snowmobiling in Yellowstone. It wasn't the fanciest hotel, but the rooms were nice and clean. The breakfast was good and the staff was friendly for pointing out what there is to do in town.(not much) Another nice touch was the hot chicken noodle soup available throughout the day to help... More

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Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
27 February 2013

Thank you so much for reviewing the Crosswinds! We are so glad you enjoyed your stay with us and hope that you will come back and be our guest again. We are planning some renovations over the next year or so and are very excited for our repeat guests to see them and let us know how we did. We... More

Kansas City, Missouri, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 January 2013

Very refreshing for the staff to give a no-hassle price that matches the online price. Cheap lodging during our off-season trip. Was one of the few hotels that remained open and for good reason. Hotel is older, but the rooms were clean and everything worked. Heater worked better than other places we have visited. Very good breakfast!

Was this review helpful? Yes
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
14 January 2013

Thank you so much for reviewing us! We are so glad you enjoyed your stay and hope that you will come and visit us again! West Yellowstone and Yellowstone National Park are beautiful places to visit in all seasons but because there is are so many fewer visitors in the winter we are able to offer very discounted room rates... More

Layton, Utah
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 20 October 2012

I liked this motel. It wasn't luxurious, but the rooms were clean and comfortable. The staff was friendly. They had a nice continental breakfast. The breakfast room was a little bit small and crowded sometimes, but in those cases we just took the food back to our room. I was pleased with this motel and would gladly stay here again... More

Was this review helpful? Yes
See 2 more reviews by really_been_there for West Yellowstone
Anna S, General Manager at BEST WESTERN Cross-Winds Motor Inn, responded to this review
24 October 2012

Thank you for review of the Best Western Crosswinds! We are very pleased that you enjoyed your stay. We love repeat guests and are hopeful that if you are ever in the area again you will allow us the pleasure of having you as a guest again! We are excited about our upcoming remodeling projects. If all goes as planned... More

 
 
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Additional Information about BEST WESTERN Cross-Winds Motor Inn

Also Known As:
Best Western Cross-Winds Motor Hotel West Yellowstone
Best Western Cross-Winds Motor Hotel
Best Western West Yellowstone
West Yellowstone Best Western
Address: 201 Firehole, PO Box 1490, West Yellowstone, MT 59758
Phone Number:
Region: United States > Montana > West Yellowstone
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 37 hotels in West Yellowstone
Price range (per night): RM410 - 736
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