Very Poor service. Many people in our party had resevervation errors or complete loss of resevervation. Rooms are out dated and unclean. Old matresses and lumpy pillows. Entire hotel is musty from pool. Do not stay at this hotel, you will be disappointed.

We have stayed here almost every year for the past 9 years and it has slowly gone down hill. Last year the hot tub was out of order. This year both the pool and hot tub were empty and no heads up notice that we would not be able to use them. Swimming area was not locked up and people... More

I booked this because of the pool, hot tub and free breakfast at Garden Cafe that were described on hotel website. The reality is much diffrrent. Pool and hot tub empty, closed for repairs. The Garden Cafe is closed. Breakfast was pitiful. Waffle iron on a folding table in the lobby, waffle batter, glazed donuts and bananas. Coffee that was... More

First this room was booked months in advance, at check-in they had trouble finding our reservations and didn't even put the 6 rooms together, they were scattered. The hotel had the stale smokey smell, the pool & hottub were closed for repair as well as the resturant where we were supposed to get breakfast. The beds were small and the... More

Nothing worked, old and dirty. Felt sorry for the people at the front desk they were so nice but the place they work is just a dump. Can't even eat there. The Garden Cafe is closed. The place is so in need of fixing up. We hung our clothes on the rack and it pulled out of the wall. Some... More

Pool was freezing, hot tube was out of order, room was freezing heater wasn't working, tv broke, couldn't take a shower cause water wouldnt drain, Garden Cafe closed so no food options. And then saw they charged me more then what my receipt says!!! Not a good place!!!

We stayed here when in town for a wedding. The room was small and run down, with the stinky old motel smell. The beds were small and uncomfortable. We were awakened early in the morning by kids screaming and splashing in the pool. And as mentioned in other reviews, we did have a few loud drunks waking us up in... More

We were recently in Hastings attending a funeral and stayed here with my family (3 young children). After an exhausting day at the funeral and a family gathering we were looking for a quiet retreat to our room for a good night’s sleep at the ‘Hastings Hotel’ (formerly known as the Quality Hotel). Around 11:45pm there was a large group... More

We stayed with our dog. They told us at check in there would be a $50 deposit we would get back, at check out they said the $50 was their pet fee. We showed the Manager the room which he agreed was clean but $50 was their fee, he would "train" his front desk bettter but we were still liable... More