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Hastings Hotel & Convention Center

2205 Osborne Drive East, Hastings, NE 68901 (Formerly Quality Hotel)
Hotel amenities
Hastings Hotel & Convention Center
Ranked #9 of 10 hotels in Hastings
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27 reviews from our community

    Trip type
Traveller rating
    1
    2
    1
    5
    18
Date Rating
Centerville, Massachusetts
1 review
1 of 5 stars Reviewed 9 May 2013

We stayed at this hotel in April 2013. When I made the reservation I asked for the best room in the hotel. It took us two trips to the front desk to get a key card that would open the door. Right after check in we found poop smeared on our toilet seat. I immediately went to the front desk... More

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1 review
1 of 5 stars Reviewed 14 April 2013 via mobile

Very Poor service. Many people in our party had resevervation errors or complete loss of resevervation. Rooms are out dated and unclean. Old matresses and lumpy pillows. Entire hotel is musty from pool. Do not stay at this hotel, you will be disappointed.

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Cambridge, Nebraska
1 review
1 of 5 stars Reviewed 18 March 2013

We have stayed here almost every year for the past 9 years and it has slowly gone down hill. Last year the hot tub was out of order. This year both the pool and hot tub were empty and no heads up notice that we would not be able to use them. Swimming area was not locked up and people... More

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HHCC68901, Manager at Hastings Hotel & Convention Center, responded to this review
7 April 2013

April 7, 2013 The Hastings’ Hotel & Convention Center has recently been enhanced with a new management team to improve efficiency and to provide professional ,quality service to our customers. These team members were specifically chosen to better serve our customers needs. We invite you to come out and meet them and visit our property and come see our new... More

1 review
2 of 5 stars Reviewed 16 March 2013 via mobile

I booked this because of the pool, hot tub and free breakfast at Garden Cafe that were described on hotel website. The reality is much diffrrent. Pool and hot tub empty, closed for repairs. The Garden Cafe is closed. Breakfast was pitiful. Waffle iron on a folding table in the lobby, waffle batter, glazed donuts and bananas. Coffee that was... More

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1 review
1 of 5 stars Reviewed 16 March 2013

First this room was booked months in advance, at check-in they had trouble finding our reservations and didn't even put the 6 rooms together, they were scattered. The hotel had the stale smokey smell, the pool & hottub were closed for repair as well as the resturant where we were supposed to get breakfast. The beds were small and the... More

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naperville
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 8 February 2013

Nothing worked, old and dirty. Felt sorry for the people at the front desk they were so nice but the place they work is just a dump. Can't even eat there. The Garden Cafe is closed. The place is so in need of fixing up. We hung our clothes on the rack and it pulled out of the wall. Some... More

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See 2 more reviews by onthego1937 for Hastings
1 review
1 of 5 stars Reviewed 5 February 2013 via mobile

Pool was freezing, hot tube was out of order, room was freezing heater wasn't working, tv broke, couldn't take a shower cause water wouldnt drain, Garden Cafe closed so no food options. And then saw they charged me more then what my receipt says!!! Not a good place!!!

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Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 12 December 2012

We stayed here when in town for a wedding. The room was small and run down, with the stinky old motel smell. The beds were small and uncomfortable. We were awakened early in the morning by kids screaming and splashing in the pool. And as mentioned in other reviews, we did have a few loud drunks waking us up in... More

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Omaha, Nebraska, United States
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 10 July 2012

We were recently in Hastings attending a funeral and stayed here with my family (3 young children). After an exhausting day at the funeral and a family gathering we were looking for a quiet retreat to our room for a good night’s sleep at the ‘Hastings Hotel’ (formerly known as the Quality Hotel). Around 11:45pm there was a large group... More

Was this review helpful? Yes 8
GMNE089, General Manager at Hastings Hotel & Convention Center, responded to this review
17 August 2012

Thank you for taking the time to review our hotel. I have left several messages for you and your husband as well as responding by mail in an attempt to resolve your dispute/concerns. You and your husband are wanting a free room for 3 nights when you used our services for 2 full days and up until the last hour... More

Lincoln, Nebraska
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 July 2012

We stayed with our dog. They told us at check in there would be a $50 deposit we would get back, at check out they said the $50 was their pet fee. We showed the Manager the room which he agreed was clean but $50 was their fee, he would "train" his front desk bettter but we were still liable... More

Was this review helpful? Yes 3
Management response:
9 July 2012

I am sorry for the confusion from your recent stay. The front desk employees that work here are all trained that it is a non-refundable cleaning fee and I was informed this was explained at check-in. You are stating we misled you at checkin however it says in writing there is a pet fee on the registration cards we have... More

 
 
Hastings Hotel & Convention Center
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Additional Information about Hastings Hotel & Convention Center

Also Known As:
Quality Hotel And Convention Center
Quality Hotel
Quality Inn Hastings
Address: 2205 Osborne Drive East, Hastings, NE 68901 (Formerly Quality Hotel)
Region: United States > Nebraska > Hastings
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 hotels in Hastings
Price range (per night): RM149 - 258
Reservation Options:
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Hastings Hotel & Convention Center
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