The staff of this casino/hotel cannot be beat. Even the Manager. Mr. Mike is there to welcome customers and with a sincere smile. Let's face it...In Vegas.....how much time do we really spend in our rooms? There is so much to do and being downtown..there is an never ending schedule of events.
During the Las Vegas Helllderado Days Rodeo, it...
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There are so many things wrong with Gold Spike, it's hard to know where to start.
On the plus side, rates are cheap, location is convenient, and rooms are decent. It gets rapidly worse from there.
For starters, there is a $7.95 resort fee (read: rate is really $8 higher than advertised). I can live with that if you get...
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Good Afternoon Rjhoward,
Thank you for taking the time to write your review. While I do not agree with you the property is a joke, you definetaly have some valid concerns. I wish myself or the Hotel Manager had an opportunity to correct some of your issues before you left.
Again thank you for your feedback as all feed back...
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If you're reading this review then lavish 5 star hotels are probably not your thing or not in your budget. You're in luck. With this hotel you get what you pay for and so much more. My girlfriend and I stayed here 5/17-5/21 because we wanted to give the Fremont Experience a shot despite hearing mixed reviews about the "safety"...
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Hello ChristopherD!
Thank you for very much for such an amazing review! And thank you for giving the Gold Spike a chance!
I am happy to hear that you enjoyed our “GO-GO Suite” and all of its amenities. Maybe next time you can check out our “Pool Table Suite”. I will definitely pass on your kind remarks to our staff...
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I arrived at the Gold Spike for a four-day stay with reservations booked months in advance. I was greeted at reception with a letter stating that my booking had been transferred to a hotel more than nine miles away, northeast of Las Vegas and at the entrance to an air force base. The manager of the Gold Spike wouldn't even...
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Hello gmdunn59,
I would personally like to offer my sincere apologies for the experience that you encountered here at the Gold Spike.
The Gold Spike tried to correct this error to the best of its ability by offering an all suite accomodation with transportation to and from the hotel and Downtown Las Vegas.
Please feel free to contact me directly...
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This is the second time I've stayed at Gold Spike and the 20th time my niece and I have traveled to Vegas. We have stayed at a lot of different hotels over the years and we have been pleasantly pleased with Gold Spike. The rooms are clean, the pool is wonderful and the staff is very helpful. The only drawback...
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Hello Jackie1962Arcanum,
Thank you for coming back for your second trip to the Gold Spike Hotel and Casino.
Also thank you for sharing your experience with the Trip Advisor Community.
I completely agree with you on needing some ambiance music at the pool. We are working on getting this taken care of as soon as possible.
Please do come back...
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I booked a vacation through Hotwire and the hotel over booked so they "walked" us to another hotel unfortunately the hotel was in the other side of Vegas needless to say the guy at the desk gave us 2 pieces of paper and told us deal with it or call your travel agent very rude and Nasty especially after a...
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Hello nicolewhittier,
I would personally like to offer my sincere apologies for the experience that you encountered here at the Gold Spike.
The Gold Spike tried to correct this error to the best of its ability by offering an all suite accomodation with transportation to and from the hotel and Downtown Las Vegas.
Please feel free to contact me directly...
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I had to go to Vegas but did not want to spend a lot for a hotel room. The Gold Spike was inexpensive yet clean and had everything I needed; pool, good cafe, and bar. The rooms were confortable and the service in the cafe exceptional. It was conveniently located a block from Fremont Street which was quite fun and...
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Good Evening Juliette,
Thank you for taking the time to write a review on our property. I’m glad to know that we were able to accommodate all of your travel needs in an inexpensive manner.
Our Golden Grill employees pride themselves to provide exceptional customer service, and I personally will pass along this amazing feedback you have provided.
Please do...
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My husband was here many years ago with his buddy when they were quite thrifty. He read the reviews about the remodeling and hesitated to take me here. He even had a backup plan in case this was too much of a "dive" for me. I am so glad we stayed here! The Gold Spike far exceeded my expectations! Ifor...
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Hello RomanticTraveler,
It is such a pleasure to hear that you enjoyed your stay here at the Gold Spike. It is such a compliment to myself and my staff to know that we exceeded your expectations and were able to accommodate your needs above and beyond. Thank you so much for your kind remarks.
Please feel free to contact me...
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I recently stayed three nights at the Gold Spike. I went to Las Vegas for a work related event. I did not want to spend a lot of money and found the price at the Gold Spike to be what I was looking for. I did not have high expectations because the hotel was in the older part of Vegas....
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Good Morning Tom K,
Thank you so much for you feed back on your visit to the Gold Spike Hotel and Casino. I am happy I was able to assist you so quickly and you enjoyed your stay! Down Town Las Vegas is making big changes and will keep getting better and better. Please feel free to contact me when...
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Stayed in the pool table suite on the 7th floor for three nights. Three of my buddies stayed in regular rooms on the 5th floor. The suite was great. Two queen beds and a nice flat screen. There is a separate room when you first walk into the suite that has a pool table. There is also a nice flat...
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Hello,
Thank you for choosing the Gold Spike Hotel & Casino for your room accomodations. We appreciate the positve feedback. Our Suites are one of dowtown's best kept secrets! Please feel free to contact us direct for the best available rates on any future reservations. Thanks Again!
Brianna Lopez
Hotel Manager
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