Service is really top-notch. If you have any kind of question or difficulty at all the employees and managers go out of their way - WAY out of their way - to not only address it but go above and beyond. Every single person we came in contact with (with the exception of one breakfast server, and it was a... More

This hotel feels more like Hawaii than Vegas. For relaxation it is the best hotel away from the Strip. It has nice pools with lush tropical garden and waterfalls. Somehow the staff at the Ceres breakfast buffet takes close to the standard Marriott breakfast and makes it special both tasking and atmosphere. Generally the staff at this hotel is hit... More

Ok, let e start by saying we were very lucky and upgraded to a suite, the size of it blew us away, HUGE!! 2 balconies, 3 bathrooms and lovelysitting are. The cupboards surrounds were old and needed either replacing or painting, but for the size of the place we overlooked it! The actual hotel has many restaurants and I would... More

We stayed at this property during a non-holiday weekend, and I am sorry to say that we were not impressed. We arrived later than expected and had to hike up a slightly steep little hill with luggage in tow to reach the hotel lobby from the "self parking" area(note: valet is the only option at this hotel unless you are... More

We were looking for someplace to relax in Vegas that was self-contained and high quality. We found it at this resort. We spent Friday at the Strip and then all day Saturday and Sunday on-property, never needing to leave to have all our wants met. The room was very nice and the bathroom was huge, with double sinks, separate shower... More

We stayed here 5 nights. We extended our initial stay by 2 nights, that's how impressed we were (despite the initial mistake made by the trainee receptionist who gave us a room facing a parking lot, while assuring us that it was garden view). This is a beautiful property, probably a 4-star in most books. The grounds are immaculate, the... More

We stayed at this property mid-week (tuesday and wednesday nights) in order to get away from the crowds and hassle of the strip. We used the valet service for the car and they were very quick. The hotel is very large, modern, clean and pleasant. Our room was right next to the elevators, which were noisy but we soon tuned... More

We stayed 2 nights at the JW for our 22 anniversary and it was spectacular. Check-in fast and easy! the rooms at the hotel are much larger than expected. From the corner bath jacuzzi tub & separate shower with 2 shower heads to the large bedroom with a ceiling fan it all screams comfort. When you open the french doors... More

Stayed here for a business conference and the place was outstanding. The rooms had it all and were very clean. Free shuttle to the strip is nice too as a cab costs about $40. When going between the strip and the hotel use the limo service it actually can cost you less. More