Wow, wow wow....
Now that's what you call a hotel - No holds barred out and out hedonism for the best time you can have!! We went expecting a an awesome time and we were not let down! The foyer enterance is so not what you expect, it felt like we walking into a underground shopping mall - but then...
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Dear Guest,
Thank you for your kind words and feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared with our Team Members. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.
Again, we...
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This hotel is splendid with all its commodities. It is a luxurious hotel with class and elegance and it is a good way how to spend the outcome of your income taxes report. This hotel offers you the possibility of living within the hotel without having to go outside with its diversified restaurants, shops, casino, spa and pool and garden....
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Dear Guest,
Thank you for your kind words and feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared with our Team Members. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.
Again, we...
More
We stayed at this hotel for three nights during the week. The rooms are beautiful suites with an huge bathroom. The staff in all areas of the hotel are very friendly and make you feel very welcome. The lighting is a little low, but they do have makeup mirrors and big windows for daylight. There are motorized curtains that completely...
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Dear Guest,
Thank you for your kind words and feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. It was my pleasure to share your positive experience with our team members. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.
Kind Regards,...
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The Venetian has so much to see, so much entertainment, so many stores to shop in and such a great choice of restaurants that it's a destination in itself.
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Dear Guest,
Thank you for your kind words and feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. It was my pleasure to share your positive experience with our team members. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.
Kind Regards,...
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We stayed here on the 2nd leg of our Honeymoon in April 2012.
We have stayed at the Venetian before so thought we knew what to expect...we were wrong!
Check in was very slow but thankfully another desk opened for us.
Our traveller broker had told each hotel that we were on Honeymoon and this was also on our Hotel...
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Dear Guest,
Thank you for choosing The Venetian as your host during your recent visit. It is very disappointing to learn that your visit was not a complete success, especially during such a momentous occasion – your honeymoon!
Please accept my sincere apologies for the challenges you experienced during your recent stay with us. I was dismayed to learn that...
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Beautiful hotel but too many things taken for it to be a coincidence or "misplaced".
The detailed furnishings and design of the hotel are gorgeous but with 9 of us staying in this hotel (5 different roooms, 3 different levels) more than one time in Septembe, the things taken from our room were too much to deny.
New tshirts from...
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Dear Guest,
Thank you for choosing The Venetian as your host during your visit to Las Vegas. I am disappointed to learn that your visit last September was not a complete success, and apologize for the challenges you experienced. I would certainly like an opportunity to further discuss the details of these incidents with you as we certainly do not...
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This is an amazing hotel, great rooms, great beds, food, I cannot fault anything. Would stay here again in a heartbeat.
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Dear Guest,
Thank you for your kind words and feedback! It was my pleasure to share your positive experience with our team. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.
Kind Regards,
Guest...
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This place has everything you need. Gambling, shows, food, and shopping. The rooms are incredible and the staff top notch. Me and my wife stayed there 3 nights. She does not like to use the casino, but enjoyed her stay because for the rest of the experence. I stayed at another casino/hotel on the strip for a training class for...
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Dear Guest,
Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in...
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Sharing a room with a snoring spouse, bouncy Kindergardener & very active, thinks she can sing 8yr old, never felt crowded in this 2 Qn bed-suite with lots of storage, 2 TVs + 1TV in bathroom with its light up makeup mirror, dressing table, tub, shower & separately enclosed toilet. Sunken living room area has table & 4 chairs, desk,...
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Dear Guest,
Thank you for providing valuable feedback on your recent stay at The Venetian|The Palazzo. I am very pleased to hear that you enjoyed your accommodations. Still, I would like to apologize on behalf of The Venetian|The Palazzo and our team for your experience during your stay. I am disheartened to learn that you were not able to enjoy...
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Very nice hotel. Large rooms. Great amenities and great service
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Dear Guest,
Thank you for your kind words and feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. It was my pleasure to share your positive experience with our team members. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.
Kind Regards,...
More
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