Came up with my Uncle on saturday the 19th from the L.A. area to view the full eclipse. Doug checked us in quickly. Stayed in a two bedroom suite, room 302 at the end of the hallway. Lots of little extras on the kitchen granite counter including tea, microwave popcorn, coffee, etc. View from lobby included a great view of...
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Great hotel outside of Reno in an area with access to shopping and restaurants, not casinos. Quiet and pleasant area. Hotel looked brand new with luxurious rooms. Great stay.
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Thank you. My team loves reading reviews like these and we are happy to hear that you enjoyed your stay with us. We hope you get to visit us again so we can make your next stay just as great!
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i was wondering how many adults and children in one room
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The number of guest allowed in a room varies greatly from one room type to another. But the max count for each room would be 3 in a Studio, 3 in a 1 Bedroom King, 5 in a 1 Bedroom Queen/Queen and 6 in our Two Bedroom Suites. I hope this help and if you have any further questions, please...
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We stayed her for four days with our 5 and 8 year old children. The staff was incredibly helpful and child friendly. They have small library of movies and games we were able to check out. The breakfast was more than enough to get our morning started. The evening dinners (Tues-Thurs) are basic but are something others don't typically offer....
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Im happy to hear you and your family enjoyed your stay so much! Kids love the indoor pool when its cold or snowing out so its great your family got to take advatage of it. We are in the process of revamping our reception so I hope you and your family will get to come back soon and try out...
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This hotel is only 10-12 minutes from downtown Reno or the Airport; convenient for those flying into Reno but far enough away to feel safe and unwind. The location is in an upscale business park with a walking path, open space and plenty of nearby shopping/dining options.
The hotel room had two large flatscreen TVs including one in the living...
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Thank you for such a great review! We work really hard to make sure each guest goes away feeling like they were treated to the best service they could get. Im pleased that you got to try out so many of our amenities during your stay. We look forward to your visit if your travels ever bring you back to...
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This hotel is only 7 miles south of the Reno Airport; convenient for those flying into Reno. There are plenty of hotels closer to the airport, but I prefer not to hear the noise of planes taking off. It's close to a variety of restaurants, and Walmart is across the freeway. Lake Tahoe can be reached via route 431.
The...
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Staybridge suites Reno has everything you should/can expect from this brand: great rooms with kitchens, breakfast (..and dinner M-Th....), pet friendly w/pet area outside, really helpfull staff, , etc.....but I have to say at first I wasn't impressed. Even though by Hwy 395, kinda hard to get to....seemed hidden with a large small businesses. Its 8-10 minutes south of main...
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What my husband and I were looking for: A hotel away from downtown & casinos, a comfortable & quiet location with easy access to different parts of the city, and free wi-fi.
Pros: We got all that we were looking for plus some. Quiet atmosphere, comfortable bed and pillows, refrigerator, electric stove, bar-b-que pit and location. There is a Whole...
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The hotel was heated to 80+ degrees inside the hallways, lobby, and common areas which fed into the individual rooms. This would not be bothersome if our room air conditioning system was working. We checked in around 6:30pm and found our room #204 to be 78 degrees inside. Adjusted the A/C to 68 and went out to dinner. The room...
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Ingwerson625,
Please accept my sincerest apologies for the Air Conditioning issue you experienced. We did indeed have a problem that took a couple days to completely repair. With the extreme heat we have seen in Reno for some time now, I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our...
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We were very happy first when we first arrived at the hotel. New interior finishes, spacious room, functional kitchen, free laundry, indoor pool, nice staff, complimentary breakfast, sundowner reception Tue. to Thu. evenings, and free DVD rental from the hotel library.
When we spent more time in the hotel, we found things we didn't like one by one. The room...
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Dear SFvicki,
Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory for family with children. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.
Katie J
IHGCare
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