this is an old property that needs to be updated . furniture is old, TV old bedding not good, its the only PLUS property in Reno...but we would drive through to the next one. More

I recently stayed here on business . I have been traveling to Reno for over seven years on business . I decided to try this hotel out and wasn't disappointed . Its not a five star hotel but I didn't pay a five star price either . Unlike the big casinos I could walk in without drowning in cigarette smoke... More

Beds, pillow and bedding super comfortable, overall pretty clean, rooms had a fridge, andfront desk staff was quite friendly. However, lots of problems--water in shower goes HOT, cold, middle, HOT, cold, etc., took them 2 days to fix the sliding glass door handle that came off in my hand, toilet almost backed up and maintenance man didn't seem to know... More

close to the airport and with a reasonable restaurant, it is a nice enough place to stay. More

The staff is excellent and the rooms are old, but well maintained and furnished. Best of all, the property is clean. The internet was fast, the bed comfortable, and everything worked well, including the shower, which was great. I ate in the restaurant and enjoyed the cob salad. Although I like the Comfort Inn around the corner is newer and... More

In regards to the problem with the Reno Ski Club this month, it is quite insulting to imply that our local club is trying to get something for nothing, as the manager Mr Mulheron repeatedly insinuated to the complaint about our treatment. It should be kept in mind that we bring 50-80 members to our meetings, of which half or... More

I'm getting married in July. We have approx 50 guests coming from out of town. I was planning on booking a block of rooms for our guests. I was also planning on using the bar and restaurant for get togethers. I am a member of the Ski Club and wanted to do business with the Airport Plaza as we have... More

The Reno Ski and Recreation Club had held 2 monthly scheduled meetings at this hotel, the first in December 2011 where the service was terrible even though they had been advised to expect at least 60 people, the second meeting in January was a little better with a bar set up upstairs. When we arrived on Valentine's Day, the room... More

The Reno Ski Club was treated poorly at the Terminal Way hotel. We're a good group of people and tend to eat and enjoy food at whatever facility we use. I work at a large business in Carson City. We've used the Airport Plaza Hotel for our customers and guests. Given that customer service is no longer a priority at... More