Heard about the indoor waterpark and it lived up to most expectations. When checking in (early), our room wasn't ready but the told us another one was. They mentioned it was near the main lobby and asked if that was OK. I assumed because of the noise/foot traffic. We were OK with that but upon checkout realized it was a...
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Nice review, thank you! before you swear off Champney's dining we want to thank you for the feedback and assurance that we have a new menu that came out yesterday with a well trained Chef and Restaurant Manager looking forward to earning your recommendation to dine here when visiting! No excuses for slow service and your note was duly noticed...
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I have been vacationing in the White Mountains for the past 25 years. I love staying at Red Jacket. I have stayed here for the past 5 vacations and I am looking forward to returning again in August. My son loves the indoor water park. My son loves the water park better than the Disney Cruise we had gone on...
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Wow, thank you for a great recap of your visit! We are proud of our cast of staff including Peter who you mentioned as awesome...We will be sure to kudos him! Thank you also for mentioning the ample room in the lofts and the activities like Pottery/Ceramics.
Our Tuesday was made by reading your feedback and we will be poised...
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RJMV obviously appeals to families with children with the 40,000 sq ft water park. I was impressed with the park (as were my kids). There were 3 lifeguards on duty at all times. The rides were fun and the water very clean. You can't help but have fun at the water park. The staff was very friendly and there were...
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What a great review after your vacation stay! Thank you very much...we love the feedback on the fun waterpark, clean rooms and staff helpfullness! We also are unveiling a new menu this week so your next stay will have even better food reviews too!
Free abundant Wifi is a huge amenity we tout, one of our exclusive resort offerings that...
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This was our first time at Red Jacket and we loved it! My husband and I travelled with our two children ages 10 and 11. We also met another couple there with their two children. The rooms were very spacious, actually bigger than your average hotel room. They were very clean and the view was beautiful. The staff were wonderful....very...
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Thank you for an outstanding recap of your trip to our resort!
We love reading our norther Neighbor's feedback and your trip from Canada was a home run according to your review! It was nice to see your kids have three full Kahuna Laguna days in the week here: plus the other compliments for our friends at Settlers Green and...
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This was our family's first time visiting the resort. We all loved it so much! The rooms are lovely and clean, and the staff was excellent. The water park was super fun! We enjoyed walking around the grounds and checking out the view, and it is within walking distance of the quaint and adorable village of North Conway. We will...
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Thank you very much for being our guests and for mentioning some nice compliments in your review...we agree the short walk to our quaint village is a benefit of our Mountain View location! We have some great warm weather activities and hikes in store to continue to include the Village as part of our experience!
Thank you for the "lovely"...
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I made reservations for myself a 3 grandchildren for Friday, April 20th as a way of celebration the end of school break for them-when I got to their home, the oldest was sick with a "wicked" stomach virus, curled up on the couch, the color of putty. Off the 3 of us(no problems adjusting the number of people)went to North...
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Making lemonade out of lemons is sometimes a necessity! We are sorry that your plans did not stay intact but certainly grateful that we could help to create some respite while the family was not feeling great. I would like to ask you to reach out to me so that you and I can collaborate on a surprise for the...
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My family and I went for a family trip at the Red Jacket Mountain view resort at Easter. We took the Easter package. There was plenty of activities for the kids and we had a ball! The staff is very friendly and helpful. The rooms are clean and spacious. However, the pillows are a bit hard and the decoration a...
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This is the first time I have ever written one of these. We just came back yesterday from Red Jacket Mountain Resort and my family and I had a blast. It was an affordable family vacation. The hotel provides activities for the kids and most are free but others have a small fee. The water park was beyond clean. The...
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Thank you for a great review: When you recapped the activities and accommodations you rated us a great value! That's our aim and you made our MONDAY a great one! Our staff is bar none awesome and we are sharing your review on bulletin boards throughout the resort - some of our unsung heroes don't get a chance to be...
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i book for a mountain view what i got is the entrance of the hotel but the hotel is fairly nice the staff are good our room is clean and the bed are great but toilet at room 322 is slow in flushing
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Thank you for staying and commenting on the clean rooms, good nights sleep and the feedback on the room! We are on it and hope you come back soon!
Steve Lambert & Team
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We just love this hotel and water park! This is our second trip to Red Jacket NH and we were just as happy with our stay this year as we were last year - the staff is amazingly friendly and helpful (and very kind to our kids!) Plus the food is outstanding for children and adults. The mountain views from...
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