I got a good deal on Crowne Plaza on hotwire so I took a chance. The rate was fantastic. But there were hidden costs. Breakfast was extra, parking was steep. So the rate was not a such a great deal after all. The hotel staff partly did make up with their enthusiasm and warmth. Drop off and pickup from Penn... More

This hotel is, in my opinion, rather run down. The carpets in the dining room were filthy. The service in the dining room was terrible. Waiters stood around talking with each other and did not wait on us. Another gentleman just stood back and watched the workers. I asked if he were the manager and he said he was not.... More

We booked this room through Hotwire and got a sweet deal. Staff were more than accomodating, beds were super comfortable, and the food at the restaurant was very good - big serving sizes. Our waitress was also our tour guide...offereing us tips on how to get into NY City and what to see. Although check in was not until 3... More

I stayed here for 3 nights with a large group in late April. This hotel presented well with a clean lobby and seating area. A very nice snack shop which was open fairly late. A good bar that had a decent assortment of liquor and beer and you could order food late which was very nice. Breakfast was good with... More

Large lobby area with nice exercise room and pool. Our room was clean but we were disappointed housekeeping would not deliver us a cot upon request. They said that it was a "fire hazard" to have a cot in a room with a bed and sleeper sofa. Our room was pretty large in size and we would have kept it... More

We stayed here April 11th since we had an early morning flight out of Newark. The hotel staff were incredibly accommodating. Initially, we were told that no roll-away bed could be placed in the room which we needed since there are 4 of us. When we checked in, they told us they could put in a "folding bed" which was... More

I am a "hotel snob" and refuse to stay in hotels that are less than 4 stars. This hotel had a great kong size bed with a flat screen TV. The room was very clean and very comfortable. It had a wonderful desk to do some work at and internet in the roooms. The staff was very friendly and provided... More

Typical airport hotel. We were promised a room on the same level as another party we were traveling with. They overbooked and that didn't happen. Bathrooms were poor, no drainage in shower and not enough towels. Carpets were very dirty and I've never seen such small pillows. Stay here and you will see, they were like mini pillows, very annoying.... More

Staff is excellent, Front desk gave directions to Olive Garden really far away. Also needed stapler for tags & staff lent it without hesitation! On 2012-04-12 about 9:10 am, you know who you are! I like friendly staff in nice clean hotels, this was it. Only negative, parking is $15/day, I know they are next to the airport, but guests... More