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DoubleTree by Hilton Hotel Newark Airport

3.5 of 5
128 Frontage Rd, Newark, NJ 07114
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DoubleTree by Hilton Hotel Newark Airport
Ranked #10 of 20 hotels in Newark
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174 reviews from our community

Traveller rating
    19
    59
    56
    24
    16
See reviews for
Families
41
 
Couples
34
 
Solo
11
 
Business
62
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

Arrived at the hotel around 10 p.m. There were a bunch of people in line at registration and only one person working the counter until the bellman called someone else to come. After 10+ minutes, I gave up waiting. Handed my ID to the clerk, asked her to check me in when she could, and I went to the hotel... More

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Portland, Oregon
Top Contributor
86 reviews 86 reviews
7 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Staff, bar and service in the hotel are very nice. My room was a bit stuffy, requiring that I set the a/c to low to keep the air flowing. The hotel is close to the airport but beware. If you are departing from Terminal B, you have to get off at either A or C and take the air tram... More

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St Neots, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I ended up here after missing an connecting flight. I was initially excited, because I love the Doubletree chain, and thought I deserved the trademark cookie after a harrowing day of being subjected to the magic 8 ball that controlled my plane's departure time. NO COOKIE when I got here...perhaps they were out, or perhaps the cookie is yet another... More

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Michael P, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
18 May 2013

All of us here at the DoubleTree By Hilton Newark Airport would like to thank you for writing on our tripadvisor page after your recent stay at our Hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

syracuse, United States
1 review
4 of 5 stars Reviewed 16 May 2013

The actual stay was nice, however billing and finance put a sour taste in my mouth . My account was over-drawn because I was not expecting my card to be ran for so much. On a positive note the hotel was very clean and the service was excellent . I enjoyed the size of my room and was very comfortable.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
21 May 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our TripAdvisor page after your recent stay at our hotel. The comments from our guests are very important to us. They let us know if we are achieving our goals in providing the type of service they've come to expect or... More

Saint Louis, Missouri
Top Contributor
61 reviews 61 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 14 May 2013

My husband and I were visiting New York City for 5 nights, but since our flight arrived late we stayed the first night by the airport to catch some sleep and save some $$ by staying outside Manhattan. I've stayed at airport hotels many times before, so I know the standard. I have even stayed at the Hilton Bora Bora... More

Was this review helpful? Yes 1
Michael P, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
18 May 2013

All of us here at the DoubleTree By Hilton Newark Airport would like to thank you for writing on our tripadvisor page after your recent stay at our Hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

new york, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

Great cafe nest door. It looks like a college hangout, because it is but serves a surprisingly upscale menu. The room I had was brand new with an excellent bathroom mirror that I want in my house. Friendly staff, spotless

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

Michael P, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
15 May 2013

Thank you for staying with us. We recognize you have many choices in area hotels and I am extremely grateful that you have selected ours for this stay. We are striving for excellence and for whatever reason you feel that your stay was less than perfect , I would like to hear from you. Please call me directly on my... More

San Jose, California
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 11 May 2013

Stay here during my tour in the East Coast. They are under renovation but overall the hotel lobby is very spacious and the room are spacious too. Only if they have free wi-fi, it can definitely make my stay even more enjoyable! Rooms are clean and beds are comfortable.

Was this review helpful? Yes 1
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
13 May 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our TripAdvisor page after your recent stay at our hotel. The comments from our guests are very important to us. They let us know if we are achieving our goals in providing the type of service they've come to expect or... More

Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

We don't need to worry about transportation as it was provided by the hotel. The Driver,Lito, was friendly and the front desk staff were all helpful. My daughter and I stayed overnight, upon checking-in we were given hot chocolate chip cookies and once we're settled in our room, we don't feel like going out anymore because the place is very... More

Was this review helpful? Yes 1
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
9 May 2013

Thank you for staying with us. We recognize you have many choices in area hotels and I am extremely grateful that you have selected ours for this stay. We are striving for excellence and for whatever reason you feel that your stay was less than perfect , I would like to hear from you. Please call me directly on my... More

Tampa, Florida
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 May 2013

Although the hotel is under renovation (changing from a Sheraton to a DoubleTree), it was exactly right for us. We were spending one night there during a short trip to New York City. Using the airport shuttle and the train to the city worked perfectly. Room was great, we got a friendly greeting from the manager when we arrived, shuttle... More

Was this review helpful? Yes 1
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
9 May 2013

Thank you for staying with us. We recognize you have many choices in area hotels and I am extremely grateful that you have selected ours for this stay. We are striving for excellence and for whatever reason you feel that your stay was less than perfect , I would like to hear from you. Please call me directly on my... More

Long Beach
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 May 2013

I had previously stayed at the nearby Hilton, which was much more dated and noisy. The room had some good and bad elements. I liked the king sized bed, which was very comfortable, with nice linens. The room was very large. However, the bathroom was so small that it was a good thing I was traveling by myself. Fortunately, the... More

Was this review helpful? Yes 1
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
13 May 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our TripAdvisor page after your recent stay at our hotel. The comments from our guests are very important to us. They let us know if we are achieving our goals in providing the type of service they've come to expect or... More

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Additional Information about DoubleTree by Hilton Hotel Newark Airport

Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton
Address: 128 Frontage Rd, Newark, NJ 07114
Phone Number:
Region: United States > New Jersey > Newark
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 20 hotels in Newark
Price range (per night): RM398 - 649
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 
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