The Crowne Plaza in Paramus New Jersey boasts an outstanding front desk staff--especially Maggie-- and the buffet breakfasts are wonderful. Rooms are especially neat and everyone is very friendly. More

Room was reserved via opaque booking service, booked for 2 adults, 1 child. Upon arrival, no rooms with 2 beds were available. A rollaway was sent up but would not fit in room without blocking path to bathroom from bed (and having to move furniture out). Also, two buses blocked the entrance area -- one was parked there for some... More

The hotel is in need of updating and lacks amenities. The front desk staff ( specifically one middle aged male) is not very friendly and that was a turn off. The Bonefish Grill restaurant and proximity to the GSP is a plus but it can't overcome the dreary decor. The Crowne Plaza needs to put some money into this place.... More

I stayed here on business in November 2011 and paid $150 mid week (ouch--but not my money). Not a great facility, it is on the older side for a Crowne Plaza and not worth $150+ not even close. And, one night the electricity went out for two hours. It is by a mall, in a place with utterly no character.... More

My daughter was running at the Armory on 168th Street. As we have a 3 hour drive home, we decided to stay overnight. I got a great deal on Priceline ($50), so the room was well worth it. The staff was very helpful and courteous. As is usual, the on-premises restaurant is overpriced, by there is a mall right next... More

I fancied a change from the Marriott Saddle Brook which is my usual overnight stay in this part of NJ so tried this one. Frankly I'd be ok staying there again but wouldn't choose to do so in the foreseable future. This is not because of any major functional things but just because the hotel needs a refit and is... More

Overall the hotel was very good although one night at 3:00 am the phone rang with no answer. It rang again just after I had drifted back to sleep and again no answer the third ring the front desk girl, Jennifer, asked if we could turn down the TV. As I don't watch TV while I sleep there was nothing... More

I've stayed as several Crown Plaza hotels and have to warn you that this hotel is not typical. It is an older building and the rooms haven't been updated. The hotel staff is very kind but make a lot of mistakes with the invoice and special requests (although the only special request I had was a refrigerator... three weeks before... More

We chose this hotel because it is near to Woodbury Premium Outlet and also NYC. Check-in was efficient and fast, given a complimentary goodie bag (due to our Platinum Priority Club status), and we were given an upgraded room along the quiet "arm" of the hotel. The beds were really great, nice pillows and very clean bathroom. Great location, we... More