As I strained in late night darkness to find the Wyndham Princeton Forrestal Hotel in the woods and greenery of corporate Princeton (actually Plainsboro Twp.), I couldn't help think of the disparaging reviews I had read on normally trustworthyTrip Advisor. My image was of a haunted, broken-down, asylum with nasty caregivers, far removed from the advances of modern hostelry. What...
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Dear Valued Guest,
On behalf of the entire staff, our thanks for such gracious compliments. While you have singled out the excellence of our Housekeeping and Front Desk staffs, the rest of our team endeavor to provide the best possible guest experience on a daily basis. Once again, thank you for your patronage of the Wyndham Princeton.
Yours truly,
Martin...
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The only good thing is the staff; very nice, helpful and professional. I would give them 10 out of 10. But, the hotel itself (rooms, a/c. showers, sink, spa area, pool) are just unkept and dirty. The spa area needs a renovation. The showers either do not work or splash water all over. Both the sauna and the steam room...
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I just attended a conference at this hotel they really need to do improvements. The outside area was great - nice scenery and well maintained. The front desk staff was extremely professional and always helpful.
The rooms were not that good. I saw ants in my bathroom during the last 2 nights of my stay. The carpets were old and...
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Dear Valued Guest,
We share your opinion improvement is needed and are in the process of launching a major property renovation which includes a complete makeover of all guest rooms. In the meanwhile, our thanks for singling out the professionalism of our Front Desk staff, the food at our Forrestal Grille restaurant and the flexibility of our meeting space.
Yours...
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This Princeton area hotel is located off Rt. 1 in a high-end office park with landscaped campuses and lakes. It's a curious place which seems to generate quite a bit of conference business but has its odd contradictions. The building itself is of a brutalist concrete design which harks back to a period earlier than its actual construction. While there...
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Dear Valued Guest,
Many thanks for taking the time to write such a detailed critique of your recent stay with us. We are well aware that our property would be greatly enhanced by a modernization and, to that end, work has begun on a massive renovation which should conclude early next year.
Yours truly,
Martin Svigir
General Manager
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We just returned from a weekend stay at the Wyndham Princeton and could not have enjoyed it more. The rooms were clean and very well attended. We booked through Priceline and it's always nice to see that they find such good deals. Thank you Wyndham and Priceline!
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Dear Valued Guest,
Thank you so much for thecritique of your recent stay; our entire staff is pleased we were able to meet all of your expectations. We look forward to welcoming you back to our Hotel in the near future.
Yours truly,
Martin Svigir
General Manager
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We were disappointed with the condition of the hotel, as it could be much nicer than it is. The beds aren't very comfortable; the shower leaked (despite our efforts to keep it from leaking) and had very little pressure; the elevator sounded like it was going to crash to the ground - it definitely is in need of maintenance! the...
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Dear Valued Guest,
Thank you for taking the time to share your impressions of our property during your recent stay. I sincerely hope that when our major renovation, which has begun and will conclude in 2013 is completed, you will have an opportunity to revisit us. At that time, I would hope the condition of our Hotel will match the...
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We stay here when we travel to Princeton. It is off the main highway in a beautiful peaceful setting. As you drive up to the entrance the appearance is not flashy. maybe a little dated looking. Once in side the hotel is well maintained. The staff is always helpful and friendly. They have a full gym with an indoor pool...
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Dear Valued Guest,
Many thanks for your most kind review of our property. Return guests such as yourself are some of our most valued clients.
Yours truly,
Martin Svigir
General Manager
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No matter how good of a deal you get at this hotel forget about it! When we arrived at 11 PM (after a long flight from CA) we were informed the restaurant would be closed at the next day from 9:30 - 6:00 PM and handed a letter that explained why. What the rude and un-accommodating front desk person failed...
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Dear Valued Guest,
Thank you so much for taking the time to critique your recent stay with us. I am truly apologetic your stay coincided with a major plumbing emergency which forced a complete shutdown of water for several hours while repairs were made. The letter which our Front Desk Agent distributed outlined the extent of the shutdown and the...
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We stayed in this hotel the last week of March and I don't know if it was a fluke, but the place was so empty it reminded me of The Shining. I would be surprised if more than a dozen rooms were occupied, and it was nice having the restaurant all to ourselves, listening to the bar staff talk sports...
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Dear Valued Guest,
Thank you for taking the time to share your impressions of our property during your recent visit. Our Conference Center site is indeed immense and can accommodate meetings for over 1,000 attendees. As the week before Easter is usually extremely slow, I can fully appreciate your perceptions.
Please note that our entire Hotel and Conference Center is...
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Most of the reviews are pretty accurate. Clean and adequate, although didn't feel it was a 3 1/2 star quality. The hotel is dated, but we did enjoy our stay. Work out facilities need sprucing up as well as the womens locker rooms. We got a deal on priceline and wouldn't pay more in its current condition. Heard it may...
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Dear Valued Guest,
Thank you so much for taking the time to critique your recent stay with us and for the very kind words regarding our staff's friendliness. We are indeed looking forward to beginning our renovation later this year and hope you will have an opportunity to stay with us in the future.
Yours truly,
Martin Svigir
General Manager
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