Nice looking property...well kept and clean inside and out. Quick check-in and courteous staff. The room was large, well appointed, and most importantly clean (we chose non-smoking, and there was no hint of smoke smell...even in the halls). The beds were very comfortable, and the bathroom was spacious and clean. Nice size TV mounted on the wall made it relaxing... More

Maids hollering up and down the stairs, plus up and down the corridors - all morning and well into the evening. At breakfast, ordered to sit next to the staff who were holding a meeting. I did not want to hear who was going to clean what while I was eating. Ants crawling on food table. No internet service (though... More

I made reservations at this hotel in Jan 2012, called them on the check-in date and was told that my rooms were waiting on me. Upon arriving at the hotel I proceeded to the desk to check in and was told that my room was cancelled and that they made me a reservation at a Holiday Inn 15 miles away.... More

I was looking into area hotels for an upcoming High School reunion and my husband and I stayed the evening to check the place out. The outside of the place was a little shabby, but the reception area is pretty nice. There was an event going on in one of the rooms, which was right outside the lobby so I... More

super convenient location if you have a reason to be in the area. major highways; rt 23, rt 80, rt 287, and rt 46 all within 5-10 min. new york city about 35-40 min away. 1st floor under renovation but should be done in a month or so. 2nd floor renovated a few yrs ago. nice breakfast (free) including eggs... More

Went to Regency House to celebrate New Years Eve. Big mistake. We were at table 15. Was supposed to start at 8:00 but no food was out until 8:20. Hot h'orderves never reached our table although at 8:45 I asked two or three waiters about it. Just as cocktail hour started we were brought a tray with 4 bread sandwiches... More

When we checked into our rooms at the Regency we had a problem with the location of the room. Mary, Asst. General Manager, handled the situation immediately with grace . Our 2 rooms were always spotless, plenty of towels and toiletries. Staff always courteous and well informed to assist their guests with directions, restaurant info, and shopping/entertainment . A fantastic... More

Noise started at 3 AM -- people moving / dropping heavy objects in room upstairs several times per hour. At 8 AM the really bad noise started -- 10 loud hammer blows on the upstairs floor every 3 or 4 minutes -- perhaps setting floor tiles or the like. Unbelievable! How could the management let this happen? Except for the... More