We stayed here back in July 2011, and it was the worst vacation experience on earth. The rooms were filthy. The bed linens were dirty, the bathroom had not been cleaned from the previous tenants, and the carpet had not been swept. The owners/employees were no help at all. They did not appear to care about the tenants at all.... More

I have been told that the Madrid is no longer considered a resort motel, as each unit is now independantly owned and rented. The website is no longer active. The former property owners, which many of the complaints on this site seem to be about - have sold thier share of the property and are no longer affliated with the... More

My family and I stayed the week of Aug, 21, 2011. We had to cut our vaca short due to Hurricane Irene. We were reserved til Sat. and left Thurs at 11:30 pm. Under the pressure of evacuation, the motel staff was very understanding and refunded us Friday nights stay. We were very pleased. We offered to put it towards... More

I stayed at the madrid for 4 days and I was un-happy. Management are a bunch of cocky people who look like they don't enjoy their jobs... The parking lot is like a sardine can and one of the nights I went out and came back to no spots beng left...the day I checked into my room I noticed the... More

If you look back far enough you'll see that I reviewed this property at about the same time last year. This was our family's 5th or 6th time staying on-property, and our last. THIS IS NOT A RESORT!!!! Do not let the title fool you. Instead, it's a motel where ownership and staff does not "keep up" in any number... More

This hotel took us last min after our debacle with seafoam hotel! We paid little less then seafoam for ocean view and kitchenette! Only complaint was the beds r not very comfortable and I would not call it a resort just a hotel. U have to drive to anything but that's ok everything is with in 10 mins driving. I... More

First off, my reservations were for July, and due to unforseen circumstances. I needed to cancel them. I phoned the Madrid on May 30th. Which was well within the cancellation period. I knew I would loose a percent. I requested a refund, and never received it. I phoned the motel on 6 different times, and spoke to a different person.... More

Our whole floor had problems with their AC, and it wasn't until I asked for a refund they replaced it, but the new one wasn't much better. The hotel is beat up in general, but our room was somewhat clean. I will say the view was very nice, but that's pretty much the only thing nice about the motel. It... More

You will not be disappointed with the view We have been staying at the Madrid. I will say this ... We use the room to sleep, shower and to store your luggage. The beds are uncomfortable but adequate. I go to the beach. Why else would one need an ocean front resort? for that, worth every dime. More