Hotel is very conveniently located on the Eastside of town, friendly staff, with clean and quiet rooms and free movies available you can order directly from your room as well as cable and wifi connection.

My girlfriend and I staid there for one night before going to Canyon de Chelly. I think it's a good deal for Gallup for one night as it was pretty cheap. There is not much to do in this city apart spending the evening in the hotel El Rancho. Rooms were spacious and clean. Breakfast is included but could be... More

They gave me the hotel room key card at check in, but after lugging all our suitcases up to the 2nd floor (with no elevator) the room was occupied when we got to it. So we went back downstairs and the woman told me it wasn't her fault because I had "pre-booked" the room. She gave us two full beds... More

first the location is wrong on Google maps and the hotel owner should be aware of that and correct it. secondly I did not receive any confirmation email when I booked the room. I did arrive late but the night desk clerk seemed very uninterested when I checked in. I booked a non smoking room but was initially placed in... More

Provide warm water with some minor pressure and without a broken water facet. Provide a remote control for the TV. Have rooms ready before they are sold. Provide front desk staff that has a clue of what they are doing and dressed professionally!!!