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BEST WESTERN PLUS Sally Port Inn & Suites

3.0 of 5
2000 North Main Street, Roswell, NM 88201
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BEST WESTERN PLUS Sally Port Inn & Suites
Ranked #7 of 21 hotels in Roswell
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67 reviews from our community

    Trip type
Traveller rating
    31
    22
    9
    3
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Date Rating
Pensacola
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

This is Avery nice hotel. The room was nice and clean. We enjoyed using the pool and hot tub. Late in the evening (around 11) we walked next door to get something to eat. When we came back we noticed some people entering the building through the door at the end of the building. We also entered that way, but... More

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Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
17 June 2013

Thank You, for comments concerning your stay with us. We appreciate your patronage and I have investigated your comments and will take steps to ensure that the problems you experienced do not happen again. Again, Thank You. More

Castle Rock, CO
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 June 2013 via mobile

Very happy! Nice staff at check in. Room was spacious and clean, and quiet. Comfy beds. Big pool, which kids just loved! Air conditioning was perfect. Just wish we could stay another night...they are sold out! Highly recommend this place!

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
13 June 2013

"Thank You" We love kids. Look forward to serving you again next time you find yourself in the Roswell area. We'll keep the cool air on for you. Robert Lee/General Manager More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 8 June 2013

My 3 night stay here was very enjoyable. Decent breakfast, friendly staff, great manager who allowed us to use his computer to print our boarding passes when computer room printers were offline. Pool & Jacuzzi were awesome! I wish the lounge opened before 5pm. Clean, large rooms. will stay here again.

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
10 June 2013

"Thank You" We look forward to welcoming you back in the future. Robert Lee/General Manager More

Thornton, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 7 June 2013

Hotel is clean and room was spacious. Staff was friendly at check-in and check-out. Pool area was fantastic as well. It was clean and there was a lot of room. Great place to swim with a kid. Would recommend staying here anytime in Roswell.

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Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
8 June 2013

"Thank You" for the tripadvisor comments. Your patronage is very important to us and we value your feedback. Tell we meet again, travel safe. Robert Lee/General Manager More

Roswell, New Mexico
1 review
5 of 5 stars Reviewed 6 June 2013

We live in Roswell, NM and wanted to stay overnite on Tues 6/4 to celebrate our 31st ann'y on 6/5. We chose this hotel over many others in town as it has a pool, jacuzzi, breakfast, king suite rooms and VERY FRIENDLY STAFF. The bed was more comfortable than our own at home, the sheets were soft, the blankets just... More

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Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
7 June 2013

"Thank You" We pride ourselves on our professionalism in the business of making our guest comfortable and greatly appreciate your taking the time to write a review. We look forward to your return. "Have a great summer". Robert Lee/General Manager More

Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 June 2013 via mobile

We booked this hotel through Hotwire for a one night stay. When I checked in, the lady at the desk was less than happy to see me.. she didn't seem very welcoming. We arrived at our room to realize it was handicapped... Not a big deal, other than the shower situation. The pool & hot tub were pretty nice. Lots... More

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See 4 more reviews by Paigemarie for Roswell
Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
6 June 2013

"Thank You", We appreciate your patronage and your taking the time to write tripadvisor concerning your stay with us. Sometime when booking from a outside source, not Best Western, that is the room they booked for you. Are job is to make sure when you check in this is what you were looking for. We look forward to seeing you... More

El Paso, Texas
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 29 May 2013

I chose this hotel based on a review mentioning Angelica in the breakfast room. Sure enough, she was there and made sure I had no problem with the waffle machine and was very friendly. (the waffles were light and tasty!) In fact, from check in, to maids, to check out, all the employees were very friendly making my stay very... More

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Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
31 May 2013

Please keep in mind an open invitation to stay with us any time you find yourself in enchanting Roswell New Mexico. Great comments like yours drive us to be better every day. Angelica is employee of the month. "Thanks You" Travel safe and have fun. Robert Lee/GM More

Santo Domingo, Dominican Republic
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2013

I am writing for the purpose of hopefully doing something positive and appropriate for an outstanding, and very rare, hotel employee at this hotel. Her name is Angelica Gutierrez, and she manages the daily hot breakfast service 6 days a week (one of at least 2 jobs she currently holds to make ends meet). This young lady impressed me from... More

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Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
26 May 2013

"Thank You" for your response regarding your visit with us. I am pleased that our team was able to provide you with excellent service and I will personally recognize employee Angelica Gutierrez for her outstanding customer service. More

Arizona, United States
1 review
5 of 5 stars Reviewed 23 May 2013

We were so pleasantly surprised when we stayed here on a family road trip. The staff was very friendly and helpful and Robert, the General Manager, actually came out to assist guests while we were checking in. That really shows a team effort! The whole hotel was well maintained and clean and our room was spacious and VERY clean, and... More

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
24 May 2013

"Thank You" I am delighted to learn you and your family had a wonderful stay with us. We look forward to welcoming you back next time you find yourself in the Roswell area. Travel safe. Robert Lee/General Manager More

Boykins, VA
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013

By the time we arrived in Roswell, we were about half way through a road trip vacation. I was needy, and I kept showing up at the front desk. I needed a key for the laundry room; change for the laundry; a pair of scissors to cut my bangs; information about Roswell. The desk clerk was just wonderful. The room... More

Was this review helpful? Yes
Robert L, General Manager at BEST WESTERN PLUS Sally Port Inn & Suites, responded to this review
15 May 2013

"Thank You" so much for the comments regarding your stay with the Roswell Best Western Sally Port Inn & Suites, we allways love to hear feedback from our valued guest. We look forward to serving you again next time you find yourself in the Roswell area. More

 
 
 
 
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Additional Information about BEST WESTERN PLUS Sally Port Inn & Suites

Also Known As:
Best Western Roswell
Roswell Best Western
Address: 2000 North Main Street, Roswell, NM 88201
Phone Number:
Region: United States > New Mexico > Roswell
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Roswell
#7 Family Hotels in Roswell
Price range (per night): RM260 - 379
Hotel Class:3 star (3*)
Reservation Options:
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BEST WESTERN PLUS Sally Port Inn & Suites
Show the lowest price for this hotel
Enter dates 1 night 2 nights
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