The room was neat and clean; the entry way and lobby a bit shabby and not tidy....and the breakfast area needs to throw away and replace some broken serving units. Manager put out complimentary wine and corn dogs and a beer for a little while in the afternoon. Good heated pool, but the spa was not working . All in... More

we were traveling and got tired and decided to find a random hotel for the night. what a nice little gem. it was well decorated, clean and the staff was friendly. it was affordable too. More

Our family enjoys this facility every December after Christmas for a relaxing spa break after all the "stress" of the very busy holiday.The kids love the pool and exercise room.Mom (that's me) spends alot of time soaking in the hot tub. We bring christmas cookies, goodies and gift certificates santa brings. Batavia has so many stores, nice restaurants and fast... More

so we booked 2 rooms 1 a regular double queen bed room, and the 2nd a suite (for the other half of the family), while we were exchanging late b-day and xmas presents...the brother in law decided to do a room sweep ...upon finding a used needle and taking it to the front desk...about 5 minutes later while looking under... More

I stayed here in September with my husband. I went for a work related class and brought my husband alone. We then got to spend some extra time doing sightseeing. My 2 day class at the Genesee County Sheriff's Office; This was a great location for us because the Sheriff’s office was so close I was able to walk to... More

I stayed at this BW for 2 nights. It was a decent hotel, but not worth the money we spent to stay there. We did book the room last 2 nights before, but there must be better value in the area. Breakfast was pretty limited and the hotel ran out of a few of the items. No problem with the... More

BEWARE!!! Three professional friends and I made the mistake of staying at this Best Western hotel. We were on our way back home from a trip to Maine. When I received my credit card statement, there was a charge for $50.00. When I called to ask what this charge was for, I was told it was for a Duvet. I... More

We stayed for 2 nights. The reception staff were friendly and helpful. Room was ok, but the bathroom was not clean. There was mold in the sink. This was a bit too much. All it needes is a good scrub. I did see the cleaning staff cleaning the rooms. Nice location. Breakfast ok, make your own waffles was good. More

Room was quiet & nice, breakfast was basic & good. Pool was a bit cloudy, but served it's purpose. Exercise equipment was ok. Staff was very pleasant. More