NEVER EVER AGAIN. Staff presents caring to your face but as soon they are out of sight you are forgotten. Made it thru the first night BARELY. Maint came in next day and the bed (frame)was in worse shape (I have a Picture) after they left. Returned to the room 9pm night two and first find the door PROPPED OPEN,... More

I spent close to a week at the Clarion. The staff was friendly and the owner of the hotel did everything possible to make our stay terrific. Tom Phelps, who runs the water park is wonderful. He's well organized and obviously cared that everyone was having a good time. He was always there to help and make sure things were... More

We chose this hotel this time because we were bringing our 4 yr old son. They have a indoor water park. Its not huge but the perfect size for him. The have a play area with differnt things for the little ones slides, There is a pretty big hot tub...and a good size pool with a basketball hoop. The rooms... More

We live less than an hour from the hotel/waterpark and thought that it would be a fun overnight since the weekend weather was so lousy. Check in was quick but the gentleman that was at the counter was less than friendly, he seemed quite annoyed that he had to deal with us. The room was clean, quiet and there were... More

We were excited to take the only day off we had as a family during Easter Break to go to the waterpark. It took over 20 minutes for us to check in and no one really greated us, no one told us where the waterpark was or anything. We were told to ensure we had our wrist bands and that... More

There are too many issues to list. Front desk was rude, and the manager pretended to care, but offered nothing in return for the many problems I encountered. More

All I can say is that I'm glad that I was not paying for the room, and I feel badly that the entity that did pay for it will probably never know that this place is truly not a place to put up an out-of-town guest because I am too polite to tell them that. The room itself was okay.... More

If your going here for the "waterpark", think again. We had a group of 10-11 yr. olds. There are 2 slides for them, the rest of the place is built for a 4 yr. old age group. If you go for a day pass it is $28 plus tax and if you just want to go in and watch your... More

Back from a 2 day stay at the Batavia Clarion Hotel. We are a family of 2 Adults,4 kids, 3 kids range from 14yrs old to 17 yrs old. We are a very traveling Vacation Family, we are very knowledgeable family , when it comes to Hospitality Amenities . You can say, a little spoiled from all the travels. I... More