We had to travel through NY state, and not knowing the area, used Trip Advisor to make a decision on where to stay. We had no reservations and had found a Hotels.com booklet at a Service Area that had a coupon for a walk-in Rate of $84.99 (What a bargain as the room we were looking for usually goes for... More

Last weekend I attended an event at this hotel. The upgrades that have been made to the property have made a huge difference from what the hotel used to be. From the buffet at the event I had marinated chicken, mashed potatoes and salad which was both appetizing and filling. Beyond everything else however was the service we received. The... More

We were lucky enough to stay in one of the newly renovated rooms and I have to say how very beautiful it was. Everything we could have possibly needed or wanted was within reach. Ate at the in-house Bistro and the staff was wonderful! Food was delicious and arrived quickly. A great performance in the Hotel bar by Tom O'Conner... More

This hotel is cozy and nice. I stayed in a penthouse suite. The rooms are nice and large. The people at the front desk were nice too! The continental breakfast wasn't bad.. they had a decent selection of toast, english muffins, yogurt, cereal and fruit. The only bad thing was it got really hot in the middle of the night... More

The fitness facility for this hotel doubles as a membership club. It is multiple steps up from the typical hotel fitness facility (space somewhere with two machines, no natural light, ... just enough to allow checking the box for "yes, a fitness facility.") Cardio, machines, freeweights. Plus an indoor pool (which time did not allow exploring.) My best on-the-road workout... More

Rooms were newly updated and in great condition. Everything was clean. Front desk staff not very personable, but no problem there. Temperature in room was at 72. I prefer temperature around 68. Put on air conditioning setting it at 68. Temperature went down a little and I went to bed. Woke up at 3:30 AM sweating. Room temp was at... More

In town for St.Patty's parade weekend w/family and friends.The location of this hotel is perfect for downtown activities.I won't comment on the cosmetics or rooms because of the renovations in progress,but I will say they're doing alot of improvements.I will comment on the service and staff since that is a key factor in the hospitality business.The front desk staff was... More

This is not the best hotel I've stayed, but it's not the worst. But it's close to the bottom. Signs everywhere proclaim that a renovation is happening, as well as changing to a Doubletree. The renovation/change can't come fast enough. I have stayed at another hotel that was in the middle of a change and it wasn't a pleasant experience... More

The food was excellent along with the service. They could have had one more person at the carving station to help out though. The band was excellent (Splash). The open bar was limited but was ample enough. The room was clean and comfortable and the brunch was very good the next morning. We all had and excellent time.