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All 1 Brewerton hotels »

Days Inn Brewerton/Syracuse

2.5 of 5
5552 Bartell Road, Brewerton, NY 13029 (Formerly Holiday Inn Express)
Hotel amenities
Days Inn Brewerton/Syracuse
Ranked #1 of 1 hotels in Brewerton
2.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    5
    5
    6
    2
    12
Date Rating
Utica
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 April 2012
2
people found this review helpful

What a great hotel. When I booked, there was a note on the site that said they were remodeling. Although there was still some carpeting padding rolls in the lobby--they were laying new carpet, the staff was friendly and the place was wonderful. We were on the second floor where the rooms were just completed the day we stayed. A... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 29 March 2012

We had to stay in the area for work and booked our room at The Days Inn on Orbitz. After driving 2.5 hours to get to the hotel we enter the lobby and immediately see a sign stating " pardon our appearance as we remodel". There were piles of carpet and carpet padding in the lobby and lounge area. After... More

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Buffalo, New York
1 review
1 of 5 stars Reviewed 3 December 2011

I stayed here on December 1, 2011. It is a great place to stay if you don't care about cleanliness. The tub was a mottled light brown color and had not been cleaned in a month or so. Urine stains around the toilet. Grime on the tile floor. They change the bed linens and replace the towels, though. I tracked... More

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General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011

Hello , Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know that the hotel is under new OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100% at the Days Inn.... More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 9 November 2011

I have stayed at this motel before, (this past spring) and it was a great experience. After reading the reviews I thought maybe I should look elsewhere this place must have changed.... After looking at many options and reviews I decided to stay at a place I knew and took a chance. Again this place was great! Clean, safe, very... More

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Portland, Oregon
1 review
5 of 5 stars Reviewed 7 November 2011

I was visiting Brewerton about a month ago and decided to stay at this location while I was there. I've read other responses about this hotel online and because of the mixed reviews, I decided I'd see for myself. When I arrived, there was a wonderful young girl and young guy at the front desk. They were very helpful and... More

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New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 24 October 2011

We thought we would give it another try since it was only for one night on our way to Potsdam. I could not believe that this hotel could get any worse but it was dirtier than the first time a year before. When we went to check in, the young lady at the desk seemed to be clueless on how... More

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General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011

Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know that the hotel is under new OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100% at the Days Inn. The hotel... More

Newmarket, Ontario
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

Really just repeating what others had said. Why didn't I listen to them? Dirty carpets, furniture, walls, and even touching the TV remote (which didn't work) was questionable. The whole place left us with a feeling that we needed to use a lot of hand sanitizer, all the time. The bed was sunken in the middle, and painful to sleep... More

Was this review helpful? Yes
General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011

Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know that the hotel is under new OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100% at the Days Inn. The hotel... More

Washingtonville, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 September 2011
1
person found this review helpful

I booked 5 rooms for a 3 night stay. From the beginning to the end our stay was disappointing. The hotel is rundown and in great disrepair. Our safety concerns included propped open security doors and broken smoke alarms. Our rooms were run down, outdated, and overall dirty including black mold on the bathroom walls and shower curtain. Breakfast was... More

Was this review helpful? Yes
General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011

Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know the hotel is under NEW OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100%. We will be undergoing a full renovation... More

Ottawa, ON, Canada
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 31 August 2011

I booked this hotel on Hotels.com for 68$CAD for one night. The location is nice if you are travelling between Ontario and Syracuse. It's about 20 min from downtown Syracuse and not directly on the I-81 so not super noisy. We checked in around 9PM and were greeted by a teenager in jeans and hoodie - she was pleasant, our... More

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Watertown, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

I booked this as it was a decent rate, but it seems to suffer from bad management. I noticed several issues: Hotel was quite dirty Black mold in shower No Internet in the rooms, only in the lobby Business computer was broken Guest dryer was broken Poor customer service While my stay was average, several other guests had horrible experiences.... More

Was this review helpful? Yes
General Manager, Owner at Days Inn Brewerton/Syracuse, responded to this review
28 December 2011

Let us start off and say we are very sorry to all past guests who had a bad experience at the Days Inn Syracuse-Brewerton. We would like to let you know the hotel is under NEW OWNERSHIP and MANAGEMENT as of 12/21/11. The new Owners are committed to increase guest satisfaction to 100%. We will be undergoing a full renovation... More

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Additional Information about Days Inn Brewerton/Syracuse

  • Holiday Inn Brewerton
  • Brewerton Holiday Inn
Address: 5552 Bartell Road, Brewerton, NY 13029 (Formerly Holiday Inn Express)
Price range (per night):* RM260 - 421

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Days Inn Brewerton/Syracuse
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