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All 16 Cheektowaga hotels »

Hilton Garden Inn Buffalo Airport

3.0 of 5
4201 Genesee St, Cheektowaga, NY 14225
Hotel amenities
Hilton Garden Inn Buffalo Airport
Ranked #3 of 16 hotels in Cheektowaga
4.5 of 5 stars 146 Reviews
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146 reviews from our community

    Trip type
Traveller rating
    80
    42
    14
    8
    2
Date Rating
Toronto, Canada
Senior Contributor
28 reviews 28 reviews
Reviews in 23 cities Reviews in 23 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

We stayed here one night on May 6th before flying out to Jamaica. The flight was a lot cheaper out of Buffalo than our home city of Toronto. I've used BUF airport numerous times to save costs - and that BUF airport is really easy and stress-free to use! The hotel is very clean with tons of amenities and it's... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2012

My recent stay, (May 04 2012) was a start to a fantastic vacation in Florida. I was welcomed heartily by the front-desk, which was very welcoming. I was thanked kindly for being a HHonors Member, which is always nice. The hotel is in great condition, clean, and very inviting. My hotel room was facing away from the airport, and apart... More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
18 May 2012

Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay with and commented about the personal touches. We try to display this to all our guests. We believe the small attention to detail will enhance the guest experience with us. I do hope you visit us again in your travels to Buffalo and... More

Upland, California
1 review
5 of 5 stars Reviewed 11 May 2012

I stayed for almost a week at the Hilton Garden Inn Buffalo Airport in mid-April when I was teaching a class nearby. The hotel is great and the staff are incredible. One lady - Erin - who works the fornt desk was exceptional. She went well beyond the "call of duty" to help me with an upcoming reservation at a... More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
14 May 2012

Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay with us, and I am happy Erin was of assistance to you during your sta. She truly showed what customer service is all about and I will be sure to share your comments with her. I also thank you for your loyalty as... More

toronto
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We stayed at this hotel overnight when we did a shopping trip to Buffalo! The staff were very friendly and the rooms were fantastic! We loved the location, and will be staying there again. More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
14 May 2012

Thank you for taking the time to review our hotel. I am pleased you enjoyed your stay with us on your shopping trip to Buffalo. I am unsure if you took advantage of our complimentary hotel shuttle, if not we do offer the shuttle to the Galleria mall, which we find our guests truly enjoy. Thank you as well for... More

New York City, New York
Senior Contributor
48 reviews 48 reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 11 May 2012

Love love love this hotel! Every time Im traveling from buffalo airport I always stay at the hilton garden inn! Its so convenient customer service is great! rooms are nice and clean. There always willing to accommodate to our needs. The pool is nice and they have a whirlpool which is great! Rates are always good especially if you book... More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
14 May 2012

Thank you for taking the time to write a review about our hotel. I also would like to thank you for your loyalty as you are a regular guest of ours, and we appreciate that as we know you have other options while traveling to the Buffalo area. I thank you for your comments on our customer service, the hotel... More

Irvine, California
1 review
5 of 5 stars Reviewed 9 May 2012

My sisters and I were traveling from Irvine, CA. to New York City to see our parents - we decided that since we were so close Niagara Falls, we would include that in our trip and then return to Irvine. We stayed here due to its proximity to the airport. The hotel far exceeded our expectations!! We stayed 2 nites... More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
14 May 2012

Thank you for taking the time to review our hotel. I am pleased to have been able to speak with you in our lobby and that you enjoyed your stay with us. It is wonderful to hear that you enjoyed the amenities in the hotel as well as our restaurant. Service is our number one priority and I will be... More

Buffalo, New York
1 review
5 of 5 stars Reviewed 7 May 2012

The Hilton Garden Airport in Buffalo, NY is the Greatest Hotel in this area. From the Manager to the Front Desk people and the Maid Service. They all make you feel like you are the only Guess they have.They are their to Service the Guest. The atmosphere and food are both excellent. The rooms are the greatest. Either King size... More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
8 May 2012

Thank you for taking the time to review our hotel. Service and Satisfaction is most important for our guests, and I am pleased to hear we exceeded those expectations. I will be sure to share your comments with my employees in all areas of the hotel. I thank you again for your comments and hope to see you on your... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

We were flying out of Buffalo airport and decided to come a day early and do some shopping. I wanted a hotel close to the airport and this is right across the street. We heard absolutely no noise from the airplanes. We also were looking for a place to park and fly. Rates at Hilton weren't great but right next... More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
8 May 2012

Thank you for taking the time to review our hotel. I am pleased that you enjoyed your stay with us. Our guests find we are very conveniently located to the airport, and enjoy the use of our shuttle for park and fly service or in your case also use the parking service next door. I am also pleased you were... More

Pittsburgh, Pennsylvania
Senior Contributor
34 reviews 34 reviews
Reviews in 15 cities Reviews in 15 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

Typical Hilton Garden. Everything was as expected: clean and pleasant. The people who worked there were especially nice. The pool was too cold to go in but the hot tub was great. Our sleep number bed was a little uncomfortable; the mattress turned up at the bottom somehow. Very nice breakfast. More

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Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
6 May 2012

Thank you for taking the time to review our hotel. I am pleased to hear that you stayed with us and will be back on your next trip to Buffalo! I would, however like to apologize about your experience with our Garden Sleep System Beds. We find that our guests truly enjoy these beds and I will be sure to... More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 April 2012

We stayed at this hotel as we had an early morning flight and wanted to be close to the airport. Didn’t really spend a lot of time as we got in later in the evening and left early in the morning. The rooms were good, clean and the staff were friendly. This is a really good option for those needing... More

Was this review helpful? Yes
Ken Burke, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
30 April 2012

Thank you for taking the time to review our hotel. I am pleased that you enjoyed your stay with us. We pride ourselves on service and cleanliness and I am glad we exceeded your expectations. We do find that our location is convenient for our guests, whether they are coming to or leaving the Buffalo area. To make it even... More

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Additional Information about Hilton Garden Inn Buffalo Airport

  • Hilton Garden Inn Buffalo
  • Buffalo Hilton Garden Inn
  • Hilton Buffalo
  • Buffalo Hilton
Address: 4201 Genesee St, Cheektowaga, NY 14225
Price range (per night):* RM374 - 587

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