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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

2.5 of 5
5860 Carmencia Drive, Cicero, NY 13039
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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
Ranked #1 of 3 hotels in Cicero
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85 reviews from our community

    Trip type
Traveller rating
    49
    29
    5
    0
    2
Date Rating
Ottawa, Canada
Top Contributor
64 reviews 64 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 May 2013

We arrived late and all of the luggage carts were gone, both front desk staff members offered to carry our luggage (family of 4). In the morning, Fanny the lovely woman in the breakfast room was beyond friendly and helpful. She topped up coffee, explained the pancake machine to both my kids and helped make my husband's breakfast...on top of... More

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Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 April 2013

I've stayed at this hotel 4 or 5 times, always happy. The location is easily accessible. Not a lot close by, but an easy drive to Walmart, Target, restaurants etc. All the standards of Holiday Inn Express, clean and comfortable.

Was this review helpful? Yes 1
Rigby, Idaho
Top Contributor
120 reviews 120 reviews
116 hotel reviews
Reviews in 81 cities Reviews in 81 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 16 April 2013

Having stayed at this property last year, when I found myself in Syracuse again for business this hotel was high on my list of considerations. It is a new property, still very clean, and I enjoyed my stay.

Was this review helpful? Yes 1
East Syracuse, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 April 2013

The rooms were spacious clean, and neat. Someone made our stay especially memorable. Her name is Fanny. She was in charge of the continental breakfast area in the morning. She went above and beyond what would be expected from service. She kept our coffee cups filled and shared with us some fun stories. She also took the time to make... More

Was this review helpful? Yes 1
Ottawa, Canada
Top Contributor
97 reviews 97 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 14 April 2013

This is where we stay when we are in Syracuse, cannot ask for better service with clean amenities. The beds are so comfortable. Great service from front desk, my mother and I were given a room that overlooked the highway; unfortunately the noise of the highway was a problem and need to ask to be changed room. I called front... More

Was this review helpful? Yes 1
Winthrop
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

Arrived late with no reservations; manager was very friendly and accommodating; the foyer and breakfast area was very clean and neat; the room was clean, comfortable and not noisy. The breakfast they provided was good. Would stay there again.

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
10 April 2013

Michael G, Thank you for your review of our hotel, I am happy to hear that you had an enjoyable stay and that we were able to meet your expectations. I am thrilled that you would stay again and we look forward to your next stay! Daniel Smith General Manager More

Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 29 March 2013

This is my second time to stay here. Both times we stayed here to break up our drive to New York City. The hotel is right off the highway and easy to get to. It is clean and comfortable and does the job. There are several outlet malls in the area that we also visit on our way through. In... More

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
10 April 2013

TravelonJo, Thank you for your review of our hotel. We appreciate your continued business and we are happy to hear our hotel can be of convenience for you. We're happy that you were able to make the most of your time in Syracuse and get some shopping in as well while passing through! We'll see you again soon! Daniel Smith... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 March 2013 via mobile

After traveling all day, we arrived and were greeted by the nice young man at the desk (he was also helpful the next day with our million questions.) We were looking forward to getting to the room and resting--and it was wonderful! The room was very clean and comfy. The bathroom was fantastic as well! We enjoyed our stay; we... More

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
28 March 2013

OneLove89, Thank you for your wonderful review, we appreciate the compliments on our staff and the hotel. We hope to see you again soon! Daniel Smith General Manager More

Greenwood, Delaware, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 March 2013

My husband and 2 of our friends stayed here while traveling. The hotel was very clean and nice, but there was a little girl's birthday party there that night that made things interesting. We were never able to enjoy the indoor pool because it was so crowded with girls. And they were also up really late and sounded like they... More

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
28 March 2013

Jenna B, Thank you for your review of our hotel. I'm glad to hear that you had a comfortable stay, but I would like to apologize for the inconveniences you experienced due to the children in the hotel. As always, if you ever encounter any issues when staying with us please feel free to contact the front desk and we'll... More

New Hampshire, USA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 February 2013

We were making a weekend long trip to visit colleges and decided this was a good stopping point. The hotel was nice, clean and the room large enough for 3 people. The beds were a little too soft for us. Breakfast was good, and the woman maintaining the food stations was friendly and attentive. The gym was small, only 3... More

Was this review helpful? Yes 2
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
28 March 2013

laineford, Thank you for your review and feedback on our hotel. We're happy to hear that you had a good stay, and we will definitely take into consideration your comments on the beds and fitness center. We appreciate the feedback that we can use to help improve our hotel in the future. We hope to see you again soon! Daniel... More

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Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Also Known As:
Holiday Inn Express Hotel And Suites Syracuse North - Airport Area
Address: 5860 Carmencia Drive, Cicero, NY 13039
Phone Number:
Region: United States > New York > Finger Lakes > Cicero
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Cicero
Price range (per night): RM380 - 566
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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