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All 9 Cortland hotels »

Comfort Inn Cortland

2.0 of 5
2 1/2 Locust Avenue, Cortland, NY 13045
Hotel amenities
Comfort Inn Cortland
Ranked #9 of 9 hotels in Cortland
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    3
    5
    2
    6
    3
Date Rating
Buffalo, New York
1 review
2 of 5 stars Reviewed 7 May 2012

Stayed over the week end for a family wedding, we had several rooms. Everyone complained about toilets flushing poorly and showers not draining, was standing in 4 inches of water while showering. And wall paper peeling and mold present in shower. Breakfast served only until 9:00 am on weekends. Several guests complained and were treated rudely by staff. More

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Drew Clare, General Manager at Comfort Inn Cortland, responded to this review
12 May 2012

Thank you for taking the time to comment on your recent stay at the Comfort Inn Cortland. I am very sorry that your accommodations did not meet the standards that you expected. I would like to apologize for the plumbing issues that you experienced during the course of your stay and for how the situation way handled by the staff.... More

Kinnelon NJ
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 April 2012

Stayed here last weekend while visiting SUNY Cortland. Good baic room, nothing too fancy. Clean, decent beds and basic breakfast offerd with the room. Best thing was the managment was really nice and helpfull. Allowed us to have a 3pm late check out so our dog had a place to stay while we toured the college. Again very clean, not... More

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Drew Clare, General Manager at Comfort Inn Cortland, responded to this review
10 April 2012

Thank you for providing your feedabck from your recent stay at the Comfort Inn Cortland! We really appreciate the kind words and we are glad you had an enjoyable and pleasant experience! Thanks Again, Drew Clare-607-753-7721. More

sparta, nj
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 27 March 2012

The hotel has a main entrance near the desk and a rear entrance that faces the highway. Unfortunately the rear entrance is not locked and anyone (hotel key or not) can walk in. The rear parking area was not well lit. I felt uncomfortable staying there with my teenage daughter but we had already made reservations and it was late... More

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Drew Clare, General Manager at Comfort Inn Cortland, responded to this review
28 March 2012

I would like to thank you for posting your feedback from your recent stay with us. We are currently going through renovations and will be addressing the doors,security and lighting in the near future. We will be installing atleast one or 2 key swipes for guest security and possibly adding panic bars to all the doors for enhanced security. Thanks,... More

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Kansas City, Missouri, United States
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 March 2012

The hotel was good but breakfast was not the best. I stayed only for one night, the room and the bed was comfortable but the furniture was a little old. The hotel does not have an elevator so be ready to walk up with your bags if you like rooms on higher floor (They only have 2 floors I believe).... More

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Drew Clare, General Manager at Comfort Inn Cortland, responded to this review
21 March 2012

Roshni, I would like to thank you for staying at the Comfort Inn Cortland. I really appreciate your feedback that you have provided from your stay! It is very helpful and it allows us to know what areas need to be improved. Thanks, Drew Clare 607-753-7721. More

buffalo,ny
1 review
4 of 5 stars Reviewed 4 March 2012

Yes it is true, it's not the Ritz. What do you expect?? We were a block of 20 rooms with 15year old boys in town for a state hockey tournament. We were welcomed with smiles and clean, renovated guest rooms. Bathrooms are not renovated yet but clean fresh sheets and beds! Hallways still have a smoke odor but I believe... More

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Drew Clare, General Manager at Comfort Inn Cortland, responded to this review
6 March 2012

We appreciate you taking your time to share your thoughts and experiences from your recent stay. I am glad to hear that you enjoyed your stay. Our team has worked hard to improve the overall guest experiences and we appreciate the kind words. We look forward to seeing you in the future! Thanks, Drew Clare 607-753-7721. More

Lumberville, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

This hotel is well below standard. The halls stink of smoke and the other people staying there were pretty squirrelly. Someone else made my reservation (and was paying for the room) so even though from the outside it looked like hell I thought I'd check it out. My worst fears were realized just walking through the hall to the room.... More

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Drew Clare, General Manager at Comfort Inn Cortland, responded to this review
6 January 2012

I would like to apologize for your poor experience during your staying with us. We are currently under going renovations and several of the issues that you have addressed will be corrected once the renovations are complete. Thank You, Drew Clare General Manager More

Somerset, New Jersey
Senior Contributor
43 reviews 43 reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 16 August 2011
3
people found this review helpful

While visiting family in Ithaca we stayed here for one night, as all the local hotels had been booked up. Check-in was normal, but the moment we opened the door we were knocked back by the smell... it was horrendous! the only way to describe it is B.O. I'm not saying this is an accurate reflection of the rest of... More

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Rochester, NY
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 8 July 2011

We booked the Comfort Inn in Cortland because it was midnight and we were too tired to keep driving. We are loyal to the Choice Hotels brand and their points system. The 800 number helped us find the hotel, but I wanted to see it before we booked. The lobby was a good size and had a sunken lounge room,... More

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Montgomery Village, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 30 May 2011
1
person found this review helpful

We traveled to Ithaca on graduation day and rooms were hard to get but we settled on Comfort Inn in Courtland NY since we have had good experiences with this franchise in the past. Upon arrival we were a little wary since the upkeep of the grounds and the outer facade of the building appeared below standard for what we... More

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New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 March 2011

The Comfort Inn was a very nice Motel , I was suprised by how clean and well kept the place looked,after reading old reviews. It looks as if they are in the process of redecorating . I was lucky and got a new room. The staff was pleasant , I checked in early and had no problem . The free... More

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Additional Information about Comfort Inn Cortland

  • Cortland Comfort Inn
Address: 2 1/2 Locust Avenue, Cortland, NY 13045
Price range (per night):* RM339 - 497

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Comfort Inn Cortland
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