My name is Eriberto Galarza. Today is sunday,may 27th, 2012. I was in the pool with my wife & my kids we had food and snacks, the life guard saw me eating chips he told me that there was no eating allowed.I said ok then i told him but we have been here before and we always ate without a...
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Absolutely filthy and seedy. I felt unsafe in the lobby and hallways. Blood on blanket, unhooked smoke detector, human filth on walls... And to boot we very nearly missed our flight due to the late "courtesy" van in the morning. A Priceline win but I'll have to reccomend you really watch what you bid for...
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We appreciete your business and sincerely apologize for what you experienced during your stay at the LaGuardia Plaza hotel. Although the majority of the hotel staff works diligently to satisfy all guests through providing clean, safe rooms with friendly and efficient service, there are times when things fall through the cracks. Your comments and photos are appreciated and will be...
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I decided to stay near LGA for this visit because everything in the city was over inflated. The room was clean. Hotel provides hourly shuttle service to the 7 line which is about 30 min from Manhattan. However they do not provide shuttle service back to the hotel from subway. Patrons need to catch the Q-48 or Q-23 bus from...
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Hello and thank you for the "great" comment. We appreciate the mention of our clean rooms and friendly staff. Although we do consider our location convenient, as you point out, convenience is relative.
In many cases when Manhattan is in sell out status, getting from point A to point B takes considerable more time via Manhattan roadways. When one considers...
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Upon arrival was greeted by Carol Lynn, & Carla, at guest services was made to feel welcome.Then later went down for supper at Embers main lobby service was great!!! Jasmine, & Terrence was always looking around to see if you needed something.Usually don't remember names,but with the service I received they were noted.Very convenient location.
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Thank you for choosing the LaGuardia Plaza Hotel to host your visit to the NYC area.
We are proud of the service our staff of hospitality professionals provide for their gusets. Please know that Carol-lynn, Carla, Jasmine and Terrance will receive special recognition for making such an impression.
Service, convenience and value drive the popularity of the LaGuardia Plaza Hotel...
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Friendly and helpful staff. I have stayed here twice. The property is huge, rooms are spacious and comfortable, bathrooms nice. Only issue is that the hotel is not exactly near public transportation. Great NY hotel value! Note, if you're someone who likes room service, this hotel has none.
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Your business is appreciated and your comments about our hotel and staff are generous, thank you.
We would like to express that there is a bus stop one block from the hotel and our shuttle service offers complimentary service to the train station that will take you directly into Manahttan. Readers, please refer to review by our guest "CANtraveller" for...
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Located across the street from LaGuardia airport this hotel is VERY convenient for a quick trip to New York. The staff is very helpful and responsive. A free shuttle compared to a $40 cab ride from Manhattan is a nice savings and convenience. I have stayed at several hotels in the area and find this the very best value.
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Hello and thank you for your business and your comments.
We are happy you chose the LaGuardia Plaza Hotel to host your visit to New York City and pleased to know that you found our hotel to be conevnient and a good value.
Thank you again and we look forward to hosting your next visit.
Travel safe!
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After discovering roaches in the bathrooom and demanding a refund, mgmt explained that nothing could be done.
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Thank you for your comments.
This is very unusual; both the incident and the response.
This matter will be investigated and resolved.
Thank you again!
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From the moment that we arrived here the staff were very informative and friendly. The check in was quick and efficient. They were extremely helpful the entire trip as well! We were in town sight seeing for 4 days. We took public transit and the front desk associates told us where to take the bus to the subway and which...
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We thank you for recognizing the hotel staff for the friendliness, efficiency and helpfulness and we thank you for your business.
We know when traveling to the NYC area, there are many choices for accommodations and we are happy you chose the LaGuardia Plaza Hotel. The staff here are true hospitality professionals who genuinely enjoy serving the hotel guests.
As...
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We were forced by a flight delay at LaGuardia to find a hotel for a brief overnight stay. A Kayak search located many nearby hotels and we chose this one mainly because it was quite close, looked decent, and seemed a good value. We prepaid online. Called for the shuttle which seemed to take too long to arrive. On arrival...
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Thank you for your business and for your review of the LaGuardia Plaza Hotel.
The fact that you are a seasoned traveler and an apparent avid reviewer of your experiences, we are delighted that you found value, comfort and convenience in your stay with us.
We apologize for the shuttle delay; this will be looked into and discussed as to...
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We absolutely loved our stay at LaGuardia Plaza Hotel. We went for a guys trip to NY this weekend and the hotel was a great place to stay. Very affordable, great rooms, and great service. If we needed anything for our room such as towels or tissue then they came and dropped it off fast. No complaints on how many...
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Thank you for your business and thank you for recognizing the staff of the LaGuardia Plaza Hotel. Yes, the hotel is affordable and very convenient for travel in and out of the LaGuardia Airport and in and out of Manhattan however; the true value lies within the staff. Every member takes pride in delivering service to their guests, and appreciate...
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