Driving up to the hotel it reminds me of the other Residence Inn's I have stayed. Except the parking area was extremely small. There looks like construction going on, and about 10-15 spaces were occupied by large shipping containers. I had to walk the whole length of the hotel to get to my room. Inside the carpet in the halls... More

I wish there was a 'good' option between average and very good because this place would get that. The front desk staff are friendly and helpful. The free breakfast is average at best. We went to Cracker Barrel after the first day. The coffee is average. The rooms are nice. However, we didn't get any service the first night, and... More

We stayed at this location last year so we decided to book again this year. When we arrived and got settled in, we noticed that some changes had been made. They had new furniture in the dining area which looked great and very comfortable. They had multiple TVs in the dining area so no one was fighting over the remote.... More

This Residence Inn is in the process of being redone. We stayed in a newly redone room and it was comfortable, extremely clean with plenty of room for a family. We had a one bedroom with a King bed and pull out sofa. Are expectations were to stay for one night, but then extended to two. There was an exercise... More

We stayed there last week due to the power outage in NJ. Parents with 3 kids in 1 bedroom suite. The hotel is clean, warm (even the indoor pool), breakfast is fresh and staff is friendly as well; exercise room open 24/7. Located on the highway with easy access to the city; lots of good places to eat and shop... More

Have to agree with earlier review that the property is showing signs of age. Frequently stay at RI so pretty used to their standard approach. This location had all the usual pluses including friendly staff, generous room size, but the place just felt a little worn out. The door locks were fussy, signs of age in the washrooms, positively creaky... More

We recently held our first ever family reunion at the Residence Inn. Six adults and two babies. A member of our party has sometimes severe allergies and the staff went beyond what would normally be extraordinary methods to accommodate us. Beyond that, everyone on the staff was pleasant, and most gracious. The "family" atmosphere generated at the morning breakfast by... More

We were in transit and just stopped in while traveling on the interstate. Pet friendly and the staff was great. Really enjoyed our short stay. Had a ground floor room close to a door so it was perfect for a short stay. The only issues was the security lock on the outside door was not working and you did not... More

We were driving to Cape Cod and decided to be adventourus and pick a hotel when we got tired of driving! Our route bypassed Albany and we discovered the hotel choices were slim in that area (I87) and we ending up driving into Albany at 9pm. Front desk staff at Marriot downtown suggested Hotel Albany but when we checked, no... More