While this hotel was very clean with comfortable beds, I am spending my time chasing a credit for being charged twice for our stay at this hotel. I pre-paid on-line for two rooms (one room for my elderly parents) through their parent company Best Western. It has been over a week now and still haven't received my credit of $201.14...
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Easy location right off I-90. Really comfy beds, great modern decor, flat screen tv. Large bathroom, lots of complimentary toiletries (cute little mini Pantene bottles!). Very clean, friendly staff. Both pool and jacuzzi were great, open until 10. Continental breakfast in the morning was delicious: eggs, sausage, bagels, muffins, danishes, pancake-making machine, cereals, yogurt, juices, coffee. Great price too!
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Nice hotel. Very clean. Staff very pleasant. Great bed. Great breakfast that comes along with the room. Coffee machine in the room. Swimming pool and jacuzzi.
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We came here for the weekend to visit our daughters in college. It is a big hotel with lots of room & lots of friendly staff. The breakfast is good as well. It was a good experience & we will definitely go back.
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The room we stayed in was very cramped, beds small and indoor air stuffy and dry. The bathroom in the room was in desparate need of a facelift. The shower was in disrepair, cracked. Large globs of grout in floor corners collected dirt. The ceiling as bubbling from water damage. There was no lock on the bathroom door. The breakfast...
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I am sorry to hear you had less than positive experience during your stay. We take all feedback; positive and negative, seriously and your feedback will help us improve for future guests.
I would sincerely appreciate if you could e-mail me at your convenience at jczarniewicz@tramzhotels.com with the room number you were in so we may look into the problems...
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I got the hotel on priceline for $82/night on a Saturday night. The hotel looked newly remodeled, and the room was exceptionally clean. The shower was especially clean. The room smelled fresh. The desk clerk was a little surly, but no biggie. The hotel wasn't anywhere near full, and they gave us a room that was a little secluded. During...
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Cleanliness is one of the most important factors when booking a hotel room and, while our staff can tell you how clean our rooms are, it is our customers reviews that people rely on. Our housekeepers take pride in their work and I will be sure to let them know that you appreciate their hard work.
I am glad that...
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For a nice clean room with amenities like wifi, fridge in room and continental breakfast it's hard to complain. It's not the best place I've ever stayed (some things are out dated/non functional like the windows in the rooms) but we were just there for two quick nights and it fit the bill, literally. Way cheaper than competition and you...
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Your title says it all. Clean, Simple, Good Price. These are three very important factors when booking a hotel room, and I'm glad we "fit the bill". Throw in a friendly staff to make sure your needs are met, and there's no reason to look any further.
I'm pleased that you enjoyed your stay while you were in Syracuse. We...
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This is a really old hotel. It looks like a college dorm from the 50's or 60's from the outside. Inside, details abound that remind the visitor that it's an older property. Thankfully, the property has been refurbished to some degree, so the rooms are comfortable. My room had a comfortable bed, was quiet, and the right temperature, so I...
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While I am glad to hear that you had a nice, comfortable stay, I am very sorry to hear that the staff was indifferent to your arrival. I greatly appreciate you letting me know so that I could take care of this matter as soon as possible.
If you travel through the area again, please feel free to contact me....
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I had a very nice stay at Best Western Plus. It has a great indoor pool and hot tub. The rooms were clean, the food was good, and the staff was polite and helpful. The best part is that it was affordable. It's a real nice place to stay with your family, as the in door pool is a great...
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Thank You for posting a review on Trip Advisor about your recent stay. I am happy to hear that you had a nice visit.
While it is true that we are not located within walking distance to any shopping centers, there are a few very nice restaurants within walking distance that I would highly recommend. We will be more than...
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Not a bad place to stay, I would stay again. Very clean. Next time I would request a room that does not border the pool as it is very noisey while the pool is open.
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Thank you for taking the time to write about the hotel and let us know what you did and did not like about your stay. This helps us deliver a better experience for you and all of our guests in the future, and that is our main goal.
Please contact me personally next time you're in the area. I would...
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142 Reviews
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