Affordable, simple, clean, quiet, close to meetings. Of all the choices I had (and there are many) this IS one of the best for my business needs.
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Reviewed 14 January 2009
Used points for this stay. Rooms are huge and clean. Bed was very comfy. Breakfast was very good. Only complaint was that tv was small given the size of he room and proximity to the bed.
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Evelyn answered the phone when I called from the road to make our reservation, and was at the desk (and baking chocolate chip cookies) when we arrived. This is an older building that has been renovated, and it the rooms are small. The down comforters give the beds a lumpy look but basically things are in good shape. After taxes...
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Joe was waiting for us with a smile upon our arrival. Got the room we asked for. A great place for Syracuse/Waterloo shoppers. We'll be back.
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Reviewed 7 August 2007
We appreciate your kind thoughts and have relayed them to Joe! Thank you very much for taking the time to post a review. We look forward to having you back as our guest soon!
Jay A. Utting
Front Desk Manager
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My family of 4 and parents stayed overnight at this hotel on our way home from a vacation in New England. The hotel room was a bit small. The bathroom was very small with little sink room for this family or 4. The beds were comfortable but the walls of the room were thin. We heard planes taking off throughout...
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Thank you for writing a review about your recent stay. Although our bathrooms are of smaller size than the newer Hampton Inns, we are confident that our planned renovations will make a huge impact in this area. We also apologize for the noise disturbance you experienced. We do try to keep the larger groups away from the individual travelers to...
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I'm a fan of Hampton Inns - many of them are quite comfortable & clean, rivaling hotels that cost much more. This one is firmly stuck in the 70s, and not in a good way. There is no closet - just an armoire made from cheap-looking pressboard. There is an LCD TV, but PPV is a hard sell, requiring several...
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Thank you, for taking the time to tell us your concerns about your last visit. We agree with the sprit of your review and as indicated by our signs we are upgradeing our property. We are putting in new inlays into all our tubs and not only that, but upgrading all areas of the rooms to very mordern look.
We...
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This Hampton was unique at one time. Last year they offered a manager's snack and beverage after 5PM. Now they only have cookies and coffee. However more has changed at this location. The breakfast is just OK; the food items seem to have been downgraded. I also had the unfortunate experience of having one pillow out of three which smelled...
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Thank you for taking the time to share your concerns with us. We are sorry to hear that our breakfast items were not to your liking. We continue to meet and exceed Hilton's high standards for our breakfast requirements. But if you have any special requests, please let us know and we would be happy to do anything in our...
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We were very disappointed with our stay. We usually chose a Hampton Inn over other hotels as in the past they have always been very clean & staff very hospitable. We were in room 401 - the first night - to say it was filthy dirty would be an understatement. Carpet not vaccumed and bath dirty. Not enough pillows on...
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Thank you for taking the time to share your experience and concerns. I want to personally apologize that the hotel did not meet your expectations. We want our guests to have the best stay possible- where every area of the hotel is clean and all services are on-time and of the highest quality. You can be confident that we will...
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Traditional Hampton hotel. I think this is one of the most convenient to Syracuse airport with easy access to restaurants nearby.
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Thank you for taking the time to review our property! We hope to see you again soon.
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The Hampton Inn East Syracuse was a last minute stop for us when I became too tired to drive the last five hours of a long journey. The hotel is clearly in the process of bring renovated. Carpet strips lined the public hallways in stacks and there was an eclectic mix of brand new and quite dated wall coverings and...
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