My daughter attends Colgate university and we have stayed here several times while visiting her over the last few years. Every time we come here the place gets more run down. It appears the management is not keeping up with basic repairs and maintenance. We stay because of convenience not because we want to. They need to overhaul the place...
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Thank you for your support throughout the years while your daughter has attended Colgate. I think that on your next trip you will see some welcome, and overdue, improvements to our facility. We're all very enthusiastic about being able to get underway with some of this work, and we look forward to improving overall guest satisfaction for our new and...
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The website looked as though it might be a pretty decent place for the a few nights. We were so wrong! Let's start with the service. The young lady was rude when she couldn't initially find our reservations. She was insinuating that were lying about making reservations. When she finally found us there was no apology. I suppose her attitude...
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It is clear that we have triggered some extreme level of wrath here. It is bewildering. As best as we are able to determine, the front desk associate that our guest refers to is the same young woman who is praised so often in previous reviews. While anyone can have an off encounter in a professional setting, it is hard...
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My sister and I stayed here while visiting our grandparents in a nearby senior housing facility. It was literally a mile away, so this was the most convenient option. We were pleased that they were able to put us in a room with two double beds instead of the King room we had to reserve by phone several weeks earlier....
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We spent one night at the Craftsman Inn, which looks a lot better online than in person. Front desk staff was indifferent. Despite the craftsman furniture in the lobby, there's nothing charming, warm or inviting. The hallways are dark, with ugly carpet. The place is screaming for a makeover. Rooms are small and dated. Bathroom is tiny. Heat is hard...
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This was our first time here. We were drawn to The Craftsman Inn based on its website and its central location to our needs on a recent trip to the Syracuse area. We received a much better rate than other hotels in the area that were recommended to us. There is plenty of shopping and several restaurants nearby to choose...
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We'll be staying there this weekend. They say "Pet Friendly" but they're really not. We have a small (5 pound) rabbit in a cage. She's not welcome
david villiotti
amherst, nh
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Our apologies for the confusion on our policy. You are right that we do not take all pets. A more accurate statement is that we are Dog Friendly. We will take this opportunity to have our message reworded on the various booking sites as well as on our own page.I truly hope that you will be able to enjoy your...
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Stayed at the Craftsman Inn last night and the rooms were lovely, so much better than the same old same old chain but I made the mistake of eating at the attached restaurant. I ordered the chicken which was swimming in grease, I had picked it specifically because I didn't want anything fried for dinner. Unfortunately, this was and it...
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Thank you your comments about our rooms. we agree with you that there is a charm to our hotel that you might not find in a more traditional chain. I have relayed your words about the chicken entree you were not happy with. Our executive chef has reviewed the cooking procedure for that dish with our culinary staff. We are...
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The staff were very nice and the rooms (except for the shower which had ZERO pressure) was very nice. Quaint and convenient.
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Thank you so much for your comments about our staff. We do feel that we have a wonderful group of people to represent us here. Your comments about the water pressure do not go unheard. We are exploring new ways to continue our efforts at water coservancy while improving that pressure. A visit in the near future should see much...
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Craftsman Inn is a nice hotel. Nothing fancy but has a lodge feel quality to it. Cozy lobby and rooms. Rooms on the smaller side. Comfortable bed. Bathrooms are very small and very low water pressure. Feels like an individually owned hotel rather than a chain type feeling. Hallway carpets and elevator need a cleaning and leave a not so...
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You are correct that The Craftsman Inn is an independent hotel, and does have a country inn or lodge ambiance and feel. We are in the heart of Fayetteville's shopping opportunities, and have a number of great local and regional shopping destinations to visit right next door. Our Limestone Grille, as you mentioned, is a super spot to dine, but...
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Great room. Nice seating area with couch and fridge. Nice jacuzzi but shower definately lacking in water pressure. Bed is huge and sooo comfy!. Hotel is definately unique. If you are looking for a nice room at a good price in a hotel that is not cookie cutter this is the place. Restaurant has great food and other great shops...
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Thank you Laura M! Its great to hear from our neighbors as well as our guests from around the country. And yes, we do have a super comfy bed! And our restaurant, The Limestone Grille has been acclaimed from the beginning for its innovative approach to Contemporary American Cuisine and its Wine Spectator Award of Excellence wine program. Thank you...
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