As I checked in last night I was greeted by a wonderful employee named Rebecca.. She was very accomodating and helpful... Her professionalism and the way she spoke to other guests was at its highest caliber... I plan on staying here again even thought it is a little away from where I usually stay. But I plan on staying here... More

For our weekend Woodbury Outlet shopping get away we stayed here for 2 nights. I've booked this room through the Woodbury shopping site and received a 15% discount, it came to $195 with tax for both nights (1 bedroom with 2 queen beds, non smoking). The receptionist was nice, she checked us in quickly. The room and bathroom was clean... More

I was surprised at some of the other reviews I saw. Almost like reviews of a different place. The facility is fairly new and reasonably clean, but starting to show the first signs of needing some refreshing. The bedsheets were the thinnest I've ever seen...almost like gauze, and the blankets/bedspread needed to be replaced. Otherwise, the property was pretty much... More

I stayed 1 night in a king size, non-smoking room for $99 a night. The blankets had cigarette burns all over it. The carpet and arm chair and ottoman was unbelievably stained. There was noticeable mold on bathroom grouting. The room appeared to have not been thoroughly cleaned in a long time. I could not access the free wi-fi with... More

After having been robed traveling last month I am a bit paranoid. In asking a question that the front desk staff could not answer I was refered to the general manager. What a mistake! He not only acted like he was bothered to meet me... but then was condesending, rude, and when I asked for his name... REFUSED to give... More

Saw previous reviews after I booked for 1 night on business in Middletown. Found hotel to be clean,well maintained,& quiet. Bathroom very clean & spacious.Bed comfortable.Staff I had contact with were friendly&helpful.Nice free breakfast in the AM saved time on way to early meeting.Property well kept.Would not hesitate to stay again !!! More

Once again we left it go too late and couldn't find a room anywhere. So we ventured 4 miles of Rte 84 because they had a vacancy. Called the 800 number to make the reservation. The lady that answered the phone was way too chatty---I just wanted a reservation and directions. She couldn't look up my rewards program ID but... More

My husband and my two small children spent one night here. Around midnight the room was uncomfortable warm and we realized the AC was not working correctly. We immediately called the front desk. After a few unsuccessful attempts to fix the AC over the phone the clerk offered us another room. It was impossible for us to move the kids... More

I didn't have any problem with rude staff, but then again I didn't really interact with too many. As others have noted, be careful not to show up before check-in time, because they'll act like it's a big hassle to get a room clean. Our room was clean (if drearily decorated), and the bathroom particularly clean, but the rugs were... More