We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 8 Henrietta hotels »

Super 8 Henrietta/Rochester

2.0 of 5
1000 Lehigh Station Rd, I90 NYS Thruway at I390, Henrietta, NY 14467-9311
Hotel amenities
Super 8 Henrietta/Rochester
Ranked #4 of 8 hotels in Henrietta
3.5 of 5 stars 39 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

39 reviews from our community

    Trip type
Traveller rating
    3
    15
    9
    4
    8
Date Rating
Niagara Region
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 24 May 2012 NEW

I was hoping to prove the other negative reviews wrong. Unfortunately, I didn't. There was hair on the blankets, tub, counter and toilet. The mirror had water spots all over it. The tub didn't have a plug. The back of the counter was dirty. The room smelled musty. And the breakfast was truly continental. The staff were great, and these... More

Was this review helpful? Yes
Burlington, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 21 May 2012 NEW

We stayed one night it is average. Clean quiet but needs some updates. They need to have some fruit for breakfast. The bed was comfortable. More

Was this review helpful? Yes
Oshawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

My husband and I and my sister and brother-in-law just returned from a few days in Rochester and stayed at the Super 8 in Henrietta. I would definitely recommend this motel to stay in. It was clean, the staff were helpful. There was a small breakfast offering, but right next door was a Tim Horton's as well. The prices were... More

Was this review helpful? Yes
Thornhill
1 review
5 of 5 stars Reviewed 20 April 2012

We stayed one night and were very impressed with the professionalism and courtesy of the desk staff, both on checkin and checkout. Everything was clean, tidy and well-maintained. One of the best experiences we've had in a motel. On the morning of our checkout we noticed several furnishing upgrades going on and were told that the owners are local people... More

Was this review helpful? Yes
Jason Maloney, Front Office Manager at Super 8 Henrietta/Rochester, responded to this review
22 April 2012

Dear Valued Guest, Thank you for taking the time to share with other travelers about your experience at or hotel. I will pass your comments on to the front desk, and the General Manager. A great experience for all guests is our number one goal. We look forward to seeing you again in the future. More

Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

Got a special- stay 2 nights, get 20% off so I thought it was incredible value. Free wifi, breakfast included, which was perfectly fine, clean quiet rooms, safe area. More

Was this review helpful? Yes
Jason Maloney, Front Office Manager at Super 8 Henrietta/Rochester, responded to this review
22 April 2012

Dear Valued Guest, We strive to provide great service at an excellent price. Thank you for your kind words, and for sharing them with other travelers. We look forward to seeing you again soon. More

Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

I rented 3 rooms all were very clean, I have stayed at lower and mid rate hotels throughout the country but this hotel exceeded my expectations for cleanliness, updated rooms, good beds and a decent complimentary breakfast. All Super 8s are not created equal. More

Was this review helpful? Yes
Hamlin, New York
1 review
2 of 5 stars Reviewed 10 March 2012

I am a professional "Mystery Shopper" who's paid to write reviews, for a large variety, of goods and services offered to consumers. I offer this review freely, in hopes that the Super 8, Hotel Management team, will take proper measures, to ensure future guests are afforded, at minimal, a sanitary stay. I booked my stay through hotels.com, and paid the... More

Was this review helpful? Yes
Jason Maloney, Front Office Manager at Super 8 Henrietta/Rochester, responded to this review
13 March 2012

Dear Valued Guest: First and most importantly, we are very sorry we did not meet your expectations during your recent stay at our hotel. It is our goal to ensure every guest has an enjoyable experience when staying with us. I have brought the housekeeping issues to the attention of the General Manager and the housekeeping staff. We will review... More

Travellers are raving about these Henrietta hotels

Fairfield Inn Rochester South
4 of 5 stars
Show Prices ABS:HotelCheckRates-d99592?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Microtel Inn & Suites Chili/Rochester Airport
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2204552?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hampton Inn Rochester-Irondequoit
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1484366?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Inn On Broadway
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d250872?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 February 2012

We arrived about 8 PM on Sunday evening to discover that this particular motel had hosted a Valentine weekend just prior to arrival. I must admit that at first I thought it might not be in good condition after this, however, we were tired from a long drive, and they had a good price listed in the travel book we... More

Was this review helpful? Yes
Jason Maloney, Front Office Manager at Super 8 Henrietta/Rochester, responded to this review
2 March 2012

Dear Valued Guest, Thank you for your kind words, it is always nice to hear from a guest when we get things right! We look forward to seeing you again in the future. More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 November 2011

Every thing we perfect for us. When travelling we drive long hours and need to rest when we come in for the night. Great sleep. Room clean, towels clean, bathroom clean. Breakfast is free but could offer more choices.. More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 31 October 2011

My boyfriend and I were looking for a hotel near our work that we could stay at for a weekend. The Super 8 Motel had a deal where if you stay one night you get your second night for $8.88. We jumped on it and stayed Saturday to Monday morning. The room and lobby were average, better than I expected.... More

Was this review helpful? Yes
Jason Maloney, Front Office Manager at Super 8 Henrietta/Rochester, responded to this review
8 November 2011

Dear Valued Guest: We are sorry that your experience at Super 8 did not meet your expectations. We make it a practice to share all our guest's comments with our staff and management team. The $8.88 promotion was a temporary promotion, it is through comments such as your that we can truly evaluate the effectiveness and popularity of these promotions.... More

Travellers who viewed Super 8 Henrietta/Rochester also viewed

Red Roof Inn Rochester Henrietta
4 of 5 stars 57 Reviews
Henrietta, Finger Lakes
Show Prices ABS:HotelCheckRates-d240029?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Country Inn & Suites By Carlson, Rochester-Henrietta
4.5 of 5 stars 165 Reviews
Henrietta, Finger Lakes
Show Prices ABS:HotelCheckRates-d246791?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Microtel - Rochester
3 of 5 stars 46 Reviews
Henrietta, Finger Lakes
Show Prices ABS:HotelCheckRates-d246792?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 8 hotels in Henrietta, ranked by popularity »

Been to Super 8 Henrietta/Rochester? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Super 8 Henrietta/Rochester

  • Henrietta Super Eight
  • Henrietta Super 8
  • Super 8 Henrietta Rochester
  • Super 8 Henrietta
  • Super Eight Henrietta
Address: 1000 Lehigh Station Rd, I90 NYS Thruway at I390, Henrietta, NY 14467-9311
Price range (per night):* RM234 - 313

Owners: What's your side of the story?

If you own or manage Super 8 Henrietta/Rochester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Super 8 Henrietta/Rochester
Show the lowest price for this hotel (from our partners)
Show Prices