The hotel grounds are well kept, the physical condition of the property is acceptable. The food is "ok" to "good", breakfast items seem to be better than other meals. Security is good, no major issues while arriving or departing (did hear some gunshots 2 nights, but well away from my location). The residences in the immediate area are very pricey... More

It's a very nice place to stay for a couple of days and savour a touch of Mexico. Large and confortables rooms with good service ( but with some space of improvement as remplacement of towels sometimes incomplete ). Kind service even if sometimes not as fast as required. Very good and large breakfast's offer.

I stayed here because my company was have a yearly conf. .. We all statyed here.. Service was horrible .. Food was cold, service was a nightmare and there were 8 of us.. Everything was expensive did I mention the service was awful...

Stayed at this hotel in July for a few nights with my family. It`s a very nice looking hotel with lots of character and charm. Unfortunately that`s about it. Found it to be expensive, poorly cleaned and lacking service everywhere. It is advertised as part of the Las Brisas chain of hotels, but in my opinion lacks a lot to... More

2nd stay (3 years ago). We habe been flabergasted by sky high prices in bottle water (3 $ !!! 42 pesos !!), bad food : ceasar salad with 3 leaves, cold cooked meals, warm wine, etc... Even wifi is charged !!! That's a shame. Even within the rooms, the minibar prices are unreachable. One place to forget and so far... More

A little off the beaten track in terms of being "away" from the Centro Historico, but neither the hotel nor the rooms look or feel like any of hundreds of other places, this has a real authentic feel to it. You will know that you are at a different place. The library is spectacular. The grounds are spacious and great... More

My husband and I stayed there in early July as we were invited to a wedding in Queretaro. I had been there before, long time ago, and was dissapointed in an overall view when I got there mainly because of the price-room quality ratio. The former "hacienda" itself is beautiful and some pieces of artwork from past centuries that have... More

I was last weekend, we arrive the saturday at noon and the room was very nice and clean, but the w.c. was clogged and became to make water in the sunday morning, so we complain on frontdesk and they move us to another room, this one was dirty, with a moist smell everywere, the bed still king size but without... More

We stayed here in 2007 and enjoyed it so much. We have friends in the area and spent Christmas away from the hussle and bussle and enjoyed our friends Christmas. A neat get away. Each night they would come to the hotel and we would meet in the center, garden area of the hotel. We would have wine and enjoy... More