I stayed here for two weeks in February. I think the staff is very pleasant and they do everything to try to help you. I have been coming here since 2008 and I still see some of the same people working at the hotel which is a good sign. The rooms are all different so ask for different room if... More

Although this hotel has a great location, we left after 2 days. The hotel could produce warmish water for showering, but not hot water. And when we complained we got a variety of responses: just wait 5 minutes, it's hot now, warm is normal, the repair man is coming today. So no hot water plus the run-around = we leave.

I was concerned because of the inexpensive price that the hotel might be a bit run down, but need not have been. This is a lovely old hotel that has been operating as a hotel since it was built almost 200 years ago. It has a large, inviting central courtyard where you can sit to relax and observe, or to... More

I like the location in the center of the city, the friendlines of the staff. The room is ok and when you think of the price that you pay for, it's more than ok. For a one night stay, it's perfect. Ihave been there three years in a row and it gets better each year.

The hotel is within walking distance to all of the major sites. The people working the front desk were friendly and helpful. The room was clean, although we had a downstairs interior room with a window that opened onto an interior hallway - so no outside window. Also, although there was hot water, we had to run the water for... More

I and my traveling companion spent a night in this hotel. The room was clean and the bed comfortable. The hotel is built in the classical colonial style and manages to juggle its heritage with modern expectations. The staff were friendly and helpful being patient with my rudimentary Spanish. The location is great for walking around the historic centre of... More

I always try to find the oldest historic hotels in the city I plan on staying in. This one happened to be the oldest which opened in 1825. The staff, rooms, location, price and atmosphere are just right.

This is a fine hotel in a great location. Value is good. It is located right in the center of the Centro Historico a few steps to a very nice plaza with a beautiful church. Many other nice plazas are close by, all of them beautiful to hang out and watch the day go by. Querétaro is quite nice on... More

People in the past have complained of booking hangups here .... well, they really did do a job on us!!!! after booking 9 months in advance and having three emails confirming booking details, and telling how we were traveling and eta times ... they still let us down and they sold our room to someone else.. they are so inefficient... More