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All 8 Horseheads hotels »

Country Inn & Suites By Carlson, Big Flats

2.0 of 5
105 East Mall Road, Horseheads, NY 14845
Hotel amenities
Country Inn & Suites By Carlson, Big Flats
Ranked #3 of 8 hotels in Horseheads
4.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    17
    7
    2
    1
    2
Date Rating
Bridgeport, Connecticut
1 review
5 of 5 stars Reviewed 3 March 2012

This hotel was great for me and my friend's short stay. Our room was clean and very comfortable. The free cookies in the lobby were yummy! The free breakfast buffet was just okay. There wasn't a lot...but we got downstairs kind of late so I don't know if there was more to choose from earlier in the morning. I rate... More

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newtown, pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 28 January 2012

This is a fine enough hotel for a weekend excursion to the wineries of Seneca Lake. It is clean and there is free coffee, tea, hot chocolate available 24/7. The Free breakfast buffet is not the greatest...It was slim pickings and was basically all carbs. The staff was friendly, internet access was free, and the room was clean. On the... More

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Cathy Rice, Manager at Country Inn & Suites By Carlson, Big Flats, responded to this review
13 February 2012

I just wanted to take a moment and thank you for your response on tripadvisor, we appreciate the nice comments and if you need anything in the future please do not hesitae to contact me, thansk again! Cathy Rice General Manager More

Pennsylvania
Top Contributor
62 reviews 62 reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 26 October 2011

I have never stayed in a Country Inn and Suites before. The front desk staff were very friendly. The lobby looked nice but the room was sort of dreary and the housekeeping could have been better. The room just needed to be repainted and updated but heck its just a hotel room I guess. Walls are thin and its a... More

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Lynden, Washington
1 review
1 of 5 stars Reviewed 14 October 2011

First day...light in bathroom blinking on and off, tub will not drain, coffee to make coffee in the 4 cupper but no cups. Seconda day...coffee that I made but could not drink due to no cups is still in carafe and no new coffee. I am in a smoking room, butts still in ash tray. Thirds day...no coffee. Fourth day... More

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Indiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 July 2011

We booked this hotel because it was after our trip to Niagara Falls and broke up our drive to NYC. Didn't know anything about this area. I was very happy with this choice. The hotel is very clean and updated. There were two other hotels down the street but cost more per night. There is a grocery store and other... More

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Upstate NY
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 19 March 2011

I have used this hotel a couple of times in the past for business, but this last time will be the last time. Over the course of a couple of months I received numerous e-mails from two different desk clerks, both of whom never correctly took the information I provided and applied to the situation. My booking was for a... More

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Palm Harbor, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2010

Usually go home every summer and this is always my hotel of choice. It is consistent in room cleanliness and overall shape, service and a good morning breakfast. The staff is always friendly and helpful and the property is well-maintained. It is convienently located minutes from Elmira/Corning Regional Airport, the Arnot Mall and many restaurants. I always feel at home... More

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Colchester, Vermont
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 9 December 2009

Just stayed at this hotel and upon check in, had a tasty cookie after a swift processing. Found room clean and in order with a fine heating system. Upon realizing I forgot a couple of things, I swung by the front desk and was pleasantly helped out with what I needed (free). Took a soak in the spacey and clean... More

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Central NY
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 14 May 2009

My boyfriend and I stayed here on Saturday May 2nd for one night. We are from upstate NY, and I was driving my sister down for a bridal shower, she was staying at her friends house, and we got a room here. The girl at the front desk was very helpful, as we walked in with no reservations. She got... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 March 2009
1
person found this review helpful

We've stayed at this hotel several times (at least three times before--twice in December, another time in the summer), since we have some family in the area. We never really minded before since the rates were much cheaper, but this last stay was unpleasant, mainly because of the price point, room decor, and most of all, service. Rate: $190/night, wwith... More

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Additional Information about Country Inn & Suites By Carlson, Big Flats

  • Country Inn Horseheads
  • Horseheads Country Inn
  • Country Inn Big Flats
Address: 105 East Mall Road, Horseheads, NY 14845
Price range (per night):* RM396 - 877

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Country Inn & Suites By Carlson, Big Flats
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