We were attending an event in Gloversville at the Moose Club, so I checked Trip Advisor before booking this Holiday Inn and trusted the reviews. They were right; this hotel was very clean. Our room was big with a small couch to relax and very quiet, so we had a great sleep after a very long drive. Dining area very... More

I have been staying at this hotel on and off since I was a child, I am now in my 50's and can say with certainty that this hotel has never been better. It used to be a standard motel with outside and in winter snow covered corridors. Since the renovation however, there are now inside hallways, refurbished rooms and... More

I stayed at this Holiday Inn while working in Johnstown for a few days. The hotel is nicely updated. The man at the front desk was very polite and helpful. They give you a little welcome bag of snack food at check-in, which was a nice treat. The room was clean and comfortable, though the shower water was a little... More

Needed a place to decompress between holiday weekend visits to relatives. I have a 4 and 7 year old, and on a limited budget, but I refuse to stay in a dump. Coffee maker in room - check. Tub for the kids to take a bath - check. Decent TV to occupy kids - check. Refrigerator - check. Microwave -... More

We stayed here for a week to attend a symposium in the area and do some genealogical research. The updated room was not spacious but quite comfortable and had a fridge and microwave as well as wi-fi. Our cat liked the first floor accomodation with a window he could sit in that looked out on the pool. Improvements to this... More

I reserved a Group Block for approximately 50 room nights for myself and my clients. I hold similar events about 20 times per year. The reservation process started more than 6 months before the event. I spoke and/or exchanged approximately 50 communications with the Sales Manager; right up to the day before the event. My flight was supposed to land... More

The Holiday Inn in Johnstown, NY has recently undergone a multi million dollar renovation over the last year. I stayed at the hotel in 2009 and 2010 white the transformation was going on. I reently stayed there and it was beautiful. Still had that "New Smell" to it. Everything was completed with upgrades through out the property. The food was... More

I was supposed to stay here for two nites for a class reunion. My flight got cancelled due to a tropical storm shutting down the airport and preventing me from arriving. I called the hotel to let them know that I would not be able to get there and requested a refund of the 2nd nite. The hotel refused to... More

Was here with a large group for a work function. The hotel is VERY clean and had everything that was promised on the website. Hotel manager was even able to get us a very nice group rate because we had so many rooms. Like others had warned the service wasn't the greatest, but the hotel was super super clean and... More