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All 12 Liverpool hotels

The Maplewood Inn

3.0 of 5
400 Seventh North Street, Liverpool, NY 13088
Hotel amenities
The Maplewood Inn
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Ranked #11 of 12 hotels in Liverpool
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108 reviews from our community

    Trip type
Traveller rating
    20
    37
    18
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Date Rating
Merion, Pennsylvania
1 review
1 of 5 stars Reviewed 20 May 2013 NEW

We found our room unkept, and with hairs in a supposedly clean bed. We repacked our stuff (inconvenient) and were given another room and explicitly promised a full refund (promised both that night and the next morning), tho we didn't insist on that. The management refused to process a refund that morning supposed because of our booking thru Hotels.com, saying... More

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Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
3 of 5 stars Reviewed 16 May 2013 NEW via mobile

As many other reviewers wrote we stayed here for 1 night on our way to somewhere else. We didn't have a reservation and were given a comparitave rate for a room with 2 queen beds. The room was large enough to accommodate all of the things parents bring when traveling with young children. The bed was fairly comfortable and the... More

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Scranton, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 April 2013

We stayed this past weekend with an AAU basketball team; actually there were a few teams there. The hotel was clean and accomodating. The room was average - two queen beds, desk, entertainment center with TV - however it was pretty spacious for a hotel room. Bathroom was clean. The only issue I had with the room was a slight... More

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Elmira, NY
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 31 March 2013

Stayed 2 nights for a tournament. I was nervous based on some of the reviews of this location, but it wasn't bad at all. It was clean and the staff was very friendly. Definitely not a luxury hotel, no flat screen tvs, and they need to do something about the color scheme. I think all of the brown makes the... More

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Moosic, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 25 March 2013

Hotel was very clean and was updated recently. Staff was good. Nothing fancy or 5 star but nice, well priced and easy access to I-81. The breakfast was not that great so I would eat off site but the negative reviews on here are not warranted.

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Elmira, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 March 2013

will do okay for the purpose of our day trip to destiny usa and comedy club show at funny bone. will add pictures and more info. so far for the price not bad. probably wont use the pool or weight room. shuttle service to mall is very helpful. front staff very pleasent. coffee im room. iron. easy acess to outlets.... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 March 2013

We booked through hotwire it was a nice stay. I was disappointed with the room we did not have a microwave or coffee maker which I thought every hotel had one in every room. Getting to and from the mall was excellent...the lounge on the main floor was great...did not like where the pool was situated next to the booking... More

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Arlington, Virginia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 March 2013

Good value; large rooms. Right off highway so very convenient to get into downtown Syracuse/University area. Restaurant is not a great option for breakfast. Very limited buffet but it's dirt cheap. The bar, on the other hand, was a hopping place Friday night. A real surprise. Band was ok. Wall to wall locals. My son went in the pool. It's... More

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Vaughan, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 March 2013 via mobile

We chose this hotel based on the reviews of other customer. Hotel was easy to find however the cleanliness of the hotel is questionable. We got room with 2 beds, and did not look like the images in their website. One of the bed coverlet (which is rarely washed in hotels) had white stains on it right on the top... More

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JRODRIQUEZ, General Manager at The Maplewood Inn, responded to this review
6 March 2013

Thank you for sharing your feedback on how we can improve our product and service. I apologize for the issues you encountered during your stay. We are currently having work done to pipes in the ceiling on the 3rd floor therefore tiles needed to be removed. We removed only a few as our intention was not to interfere with any... More

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4 of 5 stars Reviewed 25 February 2013

Really only used the room for sleeping, but it was fine. Initially gave me a room with one queen bed when I reserved 2 as my adult daughter and I were staying in the same room. No problem, they gave me a different room with 2 beds.

Was this review helpful? Yes 2
 
 
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Additional Information about The Maplewood Inn

Also Known As:
The Maplewood Hotel
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
Address: 400 Seventh North Street, Liverpool, NY 13088
Region: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 hotels in Liverpool
Price range (per night): RM318 - 436
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Maplewood Inn is by design your home while you are visiting Syracuse. The hotel offers exquisite dining, massage treatments on property, wireless Internet everywhere, and after a long day you can cool off in the indoor pool. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. ... more   less 
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